Search by job, company or skills

Optimum Solutions (Singapore) Pte Ltd

Human Resources Practitioner(Japanese speaker)

Early Applicant
Quick Apply
  • Posted a month ago
  • Be among the first 10 applicants
1-6 Years
MYR 5,000 - 9,000 per month

Information Technology

Job Description

Job Descriptions:

To provide quality customer service in response to inquiries received be the main contact for the customer in handling a question or problem and keeping the customer updated with timely and frequent updates as to the progress of resolving the issue. Works towards possessing in-depth knowledge of system behavior.

Accurately handles processing of transactions related to new hire, terminations, personal and job changes.

Resolves complex inquiries and requests that are escalated through other support groups within HRSS.

Conducts or assists with complex issues, transactions and policy interpretation to resolve issues, recommends solutions and assists with facilitation of resolution. Ensures actions are in compliance with Company policies and procedures and to local, state, and federal employment law.

Participates in and contributes to special assignments and projects as needed. Facilitates background investigations and other due diligence activities

Coordinates candidate referral payments

Performs data entry and maintenance in various company systems to ensure accurate candidate identification

Provides navigational support to Recruiters, Managers on Workday system

Provide quality customer service in response to inquiries made via phone or e-mail from Candidates, Employees, Hiring Managers, and Internal Business Partners

Uses procedures, policies, knowledge database and other reference materials to fulfill job duties

Handles cases with customer service techniques defined in Training Modules for Talent Acquisition.

Skills , Qualities, Behavior Guide:

1. Skilled with Microsoft Excel, Word, Powerpoint

2. Prefer experience with Workday and ServiceNow system

3. Attention to details, skilled at monitoring cases to ensure actions are carried out at the required timelines is essential. Meeting case turnaround times.

Working Hours: 8am to 5pm

Fluent in spoken and written Japanese language. Able to demonstrate Japanese language proficiency Level at N2 or N3 level based on the Japanese Language Proficiency Test.

1+ year of diverse cross-functional HR experience as a strong performer within a large organization will be an added advantage.

Ability to adapt to a rapidly changing environment.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Excellent verbal communication including proper grammar, tone, and a clear speaking voice to ensure solid communication with the customer via phone and in person.

Excellent written communication skills including proper grammar and correct sentence structure to document cases in the case management system and communicate with customers and employees via email.

Skills Required

Login to check your skill match score

Login

Date Posted: 17/12/2024

Job ID: 103370053

Report Job

About Company

About Optimum Solutions, Singapore
www.theoptimum.net
Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud,Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

HR Japanese Speaker

**********Company Name Confidential

Human Resources

AA Sofwah Arabiata
Last Updated: 17-12-2024 11:42:29 AM
Home Jobs in Subang Jaya Human Resources Practitioner(Japanese speaker)