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Incubation Lead – Fulfillment by Shopee (FBS) (Shopee)

Shopee
4-7 Years
Malaysia
Early Applicant
  • Posted 14 hours ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • Lead the incubation strategy for newly acquired FBS sellers, ensuring a smooth transition from onboarding to sustainable business growth.
  • Design and execute structured seller incubation programmes to accelerate seller activation, operational readiness, and marketplace success.
  • Drive adoption of Fulfillment by Shopee services, educating sellers on best practices, platform capabilities, and operational excellence.
  • Monitor seller performance throughout the incubation period, identifying risks, opportunities, and improvement plans to maximise seller success.
  • Partner with Category Management, Commercial, Operations, Product, Marketing, and Customer Experience teams to resolve seller challenges and improve the end-to-end seller journey.
  • Analyse seller performance metrics and customer insights to develop targeted growth initiatives and improve incubation effectiveness.
  • Identify operational bottlenecks and lead cross-functional improvement projects to enhance onboarding efficiency, seller experience, and scalability.
  • Develop data-driven dashboards and performance reporting to track incubation outcomes and provide actionable business recommendations.
  • Build playbooks, training materials, and standard operating procedures to standardise seller onboarding and incubation processes.
  • Mentor and coach team members while fostering a culture of continuous improvement, collaboration, and operational excellence.

Requirements:

  • Bachelor's degree in Business, Marketing, Economics, Supply Chain, or a related field.
  • 4â€7 years of experience in Business Development, Commercial Strategy, Seller Acquisition, Key Account Management, Consulting, or E-commerce.
  • Proven track record of driving business growth, acquisition, or marketplace expansion.
  • Strong analytical skills with experience using data to drive commercial decisions.
  • Excellent project management and stakeholder management capabilities.
  • Experience working in fast-paced, cross-functional environments.
  • Strong communication, negotiation, and presentation skills.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
E-Commerce
Employment Type:
Full time

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 151660889

Last Updated: 28-07-2026 10:13:04 AM
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