Insurance Operations Associate
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Key Responsibilities:
-Validate and process customer proposals, applications, and policy transactions accurately in the policy processing system.
-Ensure policy applications and transactions are completed within established turnaround times and service level agreements (SLAs).
-Generate quotations, new policies, renewals, endorsements, cancellations, and other policy-related documentation.
-Maintain and update electronic databases with accurate customer and policy information.
-Investigate and resolve processing discrepancies to ensure operational accuracy and efficiency.
-Communicate effectively with Underwriters, internal stakeholders, and clients to obtain required information for policy administration.
-Perform administrative tasks in accordance with Standard Operating Procedures (SOPs).
Requirements:
-Must Have Bachelor's Degree, Post Graduate Diploma, Professional Degree, or equivalent in any discipline.
- Minimum 1 year of experience in underwriting or insurance operations.
At least 6 months to 2 years of hands-on policy processing experience.
- Strong attention to detail, analytical skills, and ability to meet processing deadlines.
- Good written and spoken English.
- Knowledge or experience in General Insurance.
- Experience in a Business Process Outsourcing (BPO) or Shared Services environment.
- Fluency in Cantonese is an advantage.
- Willingness to work shifts if required for regional support, including Malaysian public holidays.
What We Offer:
- Competitive contract opportunity with a leading organization.
- Structured work schedule (Monday to Friday).
- Exposure to insurance operations in a collaborative and professional environment.
- Opportunity to enhance your insurance processing and operational expertise.
- If you have a passion for insurance operations and are looking for your next career opportunity, we'd love to hear from you.
ITCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is fully committed to quality, customer-oriented and multi-technology expertise. Today, ITCAN operates in Singapore, Hong Kong, Australia ,India and Malaysia with over 1400 employees and clients spread across South East Asia, Europe, United Kingdom, United States, Canada, Philippines, China, Japan, and Middle East. ITCAN is committed to excellence in service for all their clients / employees.
Rapidly growing, highly competitive and fully responsive with professional management, technical and financial IT resources teams committed to excellence in service for all our clients in the ASEAN network of countries. After 10 challenging years, ITCAN has successfully position itself as a highly effective and sought after service provider in the corporate area in IT software solutions and services.
Business model and approach is based on simplistic values of Integrity, Client Orientated focus and most importantly the Human Capital at our clients. It is the excellent talent and diversity of the people we hire, that has brought upon our successes and awards. Corporate mission statement is to retain our prized asset- the employees, adapt to new age economies and continue to hire the best minds and talents available for the type of service we are able to provide. Companies that benefits from ITCAN’s experience spans across a wide variety of industries such as financial institutions, investment banking, private banking, asset management, insurance, telecoms, consulting, MNCs, Fortune 500 ,SMEs, healthcare, hi-tech, manufacturing and pharmaceutical giants in the Asia-Pacific region.
We are member of Singapore Chinese Chamber of Commerce & Industry (SCCCI), Singapore Indian Chamber Of Commerce & Industry (SICCI) and Singapore Infocomm Technology Federation (SITF).A multi-award winning IT Solutions and Services Company since its inception, the company has been listed in the Shell Livewire award 2007, Spirit of Enterprise award 2008, SICCI DBS Singapore Indian Entrepreneur award (SIEA) 2008 & 2009, Asia’s Responsible Entrepreneur Award 2010,Entrepreneur of the Year Award 2010-Investment in People Award, ASME-Rotary-Entrepreneur of the year AWARD 2010 , Asia Pacific Entrepreneurship Awards-Investment in people and Outstanding category- 2011 & 2012 , Singapore Enterprise 50 award for the year 2007, 2009 and 2011 and 2013. The Enterprise 50 award recognized ITCAN among the top 50 most enterprising, privately-held organizations in Singapore. Singapore top 100 Excellence Award 2012/2013, Midas Touch Asia Enterprise Award 2013-Platinum Award. Achieved Top award of Singapore Turnover growth Excellence –in Infocomm and Communication 2014 and 2014-Asia Excellence Award.
Website-http://itcan.biz/careers-jobopportunities.asp
ALL THE APPLICATIONS WILL BE TREATED CONFIDENTIALLY
If you have any friends or colleagues who might be suitable and interested, please feel free to ask them to send in their updated CV at the earliest.
Job ID: 151168741
