IT Infrastructure And Networking Technician

Company Description ISSQUARED, Inc. is a global provider of digital transformation solutions focused on cybersecurity, cloud infrastructure, and managed services for organizations of all sizes, including Fortune 500 companies. Founded in 2010, the company combines strong IT security and infrastructure capabilities to deliver integrated, standards-aligned solutions. ISSQUARED holds CMMI Level 3 and ISO 9001, ISO 20000, and ISO 27001 certifications, underscoring its commitment to quality, service management, and information security. Recognized as an Inc. 5000 Fastest-Growing Private Company in America since 2015 and featured in the CRN Tech Elite 250, ISSQUARED maintains extensive vendor certifications. With locations across the United States, United Kingdom, India, and the Middle East, the company offers managed services, consulting, hosting and cloud computing, infrastructure delivery, deployment, identity and access management, secure monitoring, and virtualization technologies.

Role Description The IT Infrastructure and Networking Technician is a full-time, on-site role based in Penang, Malaysia. We are seeking a talented IT Infrastructure and Networking Senior Techto manage, maintain, and secure an organization's core tech systems (servers, networks, cloud, databases) to ensure smooth operations, handling installations, upgrades, backups, user support, and troubleshooting while focusing on uptime, performance, and security through proactive monitoring and policy enforcement

Roles & Responsibilities

• System & Network Management: Install, configure, and maintain servers (physical/virtual), LAN/WAN, firewalls, routers, switches, and cloud services (AWS, Azure).
• Security: Implement and manage security solutions (antivirus, intrusion detection), access controls, and compliance.
• Performance & Uptime: Monitor system health, troubleshoot issues, resolve outages, and perform preventative maintenance.
• Data Management: Manage backups, disaster recovery planning, and data integrity.
• User Support: Provide technical assistance, resolve user issues, and train staff on new systems.
• Documentation: Create and maintain technical documentation, procedures, and network diagrams.
• Proactive Improvement: Research and recommend new technologies, develop procedures, and optimize  
• 3–5 years of experience in network engineering or IT infrastructure.
• Technical: Network protocols, TCP/IP, routing/switching, firewalls, virtualization, scripting, cloud services, security best practices, hardware/software configuration.
• Experience: Systems administration, network engineering, data center management, IT security.
• Soft Skills: Problem-solving, communication, project management, strategic planning, teamwork. 
• Proven experience configuring routers, switches, and firewalls.
• Skilled in designing secure, scalable LAN/WAN and wireless networks.
• Familiarity with Netgear, Cisco, Juniper, or enterprise networking tools.
• Ability to troubleshoot and resolve network performance issues.
• Experience with VPNs, VLANs, DNS, DHCP, and network security
• Confidence implementing monitoring and failover systems
• Ability to produce technical documentation and network diagrams
• Strong project coordination and communication skills

Interested candidates can share cv's to [Confidential Information]