Job Summary
We're looking for an IT Security & Infrastructure Engineer to own our AWS/GCP cloud infrastructure, firewall platforms, security operations, and server/virtualization environment. You'll be the technical escalation point for the IT team — resolving complex incidents, coordinating disaster recovery, and driving security best practices across the organization. This role suits someone hands-on with cloud security, network administration, and automation who enjoys solving problems and keeping systems resilient.
Job Responsibilities
Infrastructure & Systems
- Manage servers, virtualization (VMware), Active Directory, storage, and SQL databases
- Support IT hardware, network equipment, and retail POS systems
- Act as escalation point for complex technical issues; maintain documentation and DR plans
Cloud (AWS & GCP)
- Administer cloud environments — IAM, compute, storage, networking, security
- Manage cloud security tools, cost optimization, and Terraform (IaC)
- Own cloud disaster recovery and monthly reporting
Security
- Monitor and respond to security threats and incidents (within SLA)
- Run vulnerability scans, penetration tests, and apply CIS/NIST hardening
- Manage firewalls (Palo Alto, Fortinet, SonicWALL, Cisco Meraki) and VPN access
- Build automated threat-response playbooks (TrendMicro Vision One)
Network
- Administer LAN/WAN, VLANs, switches, and routers
Automation & Reporting
- Build Lark bots and Python scripts for monitoring and workflows
- Maintain IT policies, vendor relationships, and regular reports to management
Job Requirements
Must Have
- 2+ years experience in IT infrastructure, security, or networking
- AWS or GCP experience (IAM, compute, networking, security)
- Firewall administration (Palo Alto, Fortinet, SonicWALL, or Cisco Meraki)
- Windows Server, VMware/virtualization, Active Directory, SAN/NAS
- SQL database maintenance; VLAN/VPN/LAN/WAN networking
- Strong troubleshooting and documentation skills
Good to Have
- Multi-cloud (AWS + GCP), Terraform/IaC
- TrendMicro Vision One or similar EDR/XDR
- Python scripting, Lark administration
- Penetration testing, CIS/NIST knowledge
- Retail or multi-site experience
Education
- Bachelor's Degree in Computer Science, IT, or related field (or equivalent experience)
