IT Support - Customer Services

1-6 years
5 Applied
Job Description

Job Highlights:
Growing company with career advancement opportunities
Conducive working environment
Young and Energetic Company Culture


Job Responsibilities:
Serves as a liaison between the customer and various departments
Actively engage with customers by attending efficiently to their inquiries and concerns via Live chat and Email
Resolve customer complaints effectively through careful analysis of situations and determination of the required resources
Coordinates well with other CS, superiors, and colleagues from other departments
Provides answers and solutions to customers in a professional manner
Demonstrates extensive knowledge of products and system tools
Research and take appropriate action
Handle projects of varying scope and complexity

Job Requirements:
Must be independent, self-motivated, show initiative, and has a strong sense of responsibility
Display willingness to learn/ fast learner
Open to flexible shift patterns, with the potential to be working in the morning, afternoon, or evening
Ability to multitask and have a genuine desire to help others
Excellent in Chinese and English for both written and speaking
Fresh Graduates are welcome to apply

It is Asia Recruit's (www.asiarecruit.com.my/) vision to enrich people's lives through a better employment opportunities and to provide companies with quality HR consultancy and solutions that help them to get the right candidate, increase productivity, improve efficiency and manage the bottom line.
We represent our clients, locally and internationally from small to large multinational organisations from various industries such as oil and gas, manufacturing, call centre, telecommunication, healthcare, technology, FMCG and many more with specialisation in the areas of human resources, accounting, customer service, engineering, IT, administration, sales, marketing, etc.
Our established client is looking for dynamic and result oriented candidate to fill their current job opening.

Interested candidates are required to apply online or email your resume to careers@asiarecruit.com.my . Only short-listed candidates will be notified.

Functions

Human Resources

Industry

Recruitment/Staffing/RPO

Skills/Roles

All

LEVEL HIRING FOR

Junior Level,
Mid Level,
High Level

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