IT Support Engineer/Cloud Engineer/Network Engineer

0-5 years
3 months ago 130 Applied
Job Description

Job Summary:
Our client is an IT service provider company and they provide security solution for their customers.

Job Responsibilities:
Troubleshooting web and networking issues 24/7.
Work closely with cross-functional teams to coordinate issue resolution.
Manage the status of resolution for all support cases, ensure resolve it accurately and in a timely manner.
Evaluate customer needs and suggest upgrades or additional features.
Other duties assigned by the superior.

Job Requirements:
Diploma or University degree in Computer Science, Computer Engineering, Information Technology, Internet Security, or related discipline.
Domain experiences preferred: Linux/UNIX, Internet Technologies (TCP/IP, DNS, HTTP/HTTPS, HTTP Header, SSL/TLS), Cloud/Internet Security, Media Delivery Solutions and Hosting Infrastructure.
Experience in a customer-facing role within a Cloud, Broadcast/Digital Media Delivery Industry, or Internet services industry will be an added advantage, preferably with direct exposure to troubleshooting technical issues.
High degree of analytical and problem-solving skills.
Able to work in rotating shifts.

We are a boutique-sized Executive Search Firm specializing in IT, Sales and Finance. Our key clients include pioneers from fintech, IoT, big data, Telco, Medical Devices, Education, Media, Consumer Markets and many more.

About Recruiter
Eddie Chang


Finance & Accounts,


Banking/Accounting/Financial Services,
IT/Computers - Software



Mid Level,
High Level,
Top Management

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