Our client is an IT service provider company and they provide security solution for their customers.
Troubleshooting web and networking issues 24/7.
Work closely with cross-functional teams to coordinate issue resolution.
Manage the status of resolution for all support cases, ensure resolve it accurately and in a timely manner.
Evaluate customer needs and suggest upgrades or additional features.
Other duties assigned by the superior.
We are a boutique-sized Executive Search Firm specializing in IT, Sales and Finance. Our key clients include pioneers from fintech, IoT, big data, Telco, Medical Devices, Education, Media, Consumer Markets and many more.
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