CW015 - Contingent - Supply Chain Logistics
You will be responsible for managing the end-to-end import and export processes across international markets. This includes coordinating and overseeing all logistics activities, ensuring freight invoices are accurately audited, validated against agreed rates, and processed in a timely manner for payment.
Location –Ecolab, GBS+ Office, KL Malaysia
Role and Responsibilities:
- Oversee the daily freight payment and audit process for freight invoices received from third-party service providers.
- Verify invoice accuracy against agreed contractual rates and resolve any discrepancies or disputes.
- Review and approve all freight invoices on a daily basis.
- Coordinate with the Accounts Payable team to address payment-related issues and ensure timely processing.
- Liaise with service providers to resolve outstanding invoice queries and discrepancies.
- Work closely with the logistics team to investigate and resolve disputed freight invoices.
- Collaborate with the Finance team by providing required information and supporting documentation.
- Maintain accurate and up-to-date shipment data and records for all import activities using Excel and other relevant systems.
- Provide performance feedback to relevant stakeholders and monitor supplier reliability through structured performance measurement frameworks and KPIs.
- Continuously identify and implement opportunities to enhance operational efficiency, streamline processes, and drive continuous improvement initiatives.
- Guide and support 3PL service providers on operational objectives, performance expectations, KPIs, and measurement criteria, while facilitating the development and execution of corrective and improvement action plans.
Qualifications & Experience:
- Bachelor's degree in business studies, Supply Chain Management, Customs Administration, or a related field.
- Minimum of 0–1 year of hands-on experience in import/export operations and third-party logistics (3PL) management
- Understanding and correct application of Incoterms® 2020 in international trade transactions
- Strong analytical skills with the ability to independently identify issues and implement effective solutions
- Excellent written and verbal communication skills, with the ability to engage effectively across multiple management levels and functional areas
- Highly detail-oriented, self-motivated, and meticulous in execution
- Proficient in the Local and English languages
