Key Account Manager

The Key Account Manager (KAM) is responsible for developing, managing, and growing strategic customer relationships within the midstream business. The role focuses on revenue growth, account retention, commercial/profitability optimization, and long-term partnership development.

Responsibilities

• Build and maintain strong relationships with key accounts while acting as the main point of contact and understanding customer business needs.
• Drive revenue growth by identifying opportunities, executing account strategies, managing pricing, and maintaining a healthy sales pipeline.
• Coordinate with operations to ensure smooth service delivery and resolve any customer or operational issues.
• Monitor industry trends and provide insights on customer demand, market conditions, and competitor activities.
• Collaborate with internal teams such as marketing, supply chain, and finance to align commercial and operational priorities.
• Deliver on performance targets by managing forecasts, tracking account results, and reporting risks and opportunities.

Qualifications

• Bachelor's degree in Business administration, Economics, Marketing, Civil/Structure Engineer, or related field.
• Min 5 years of experience with proven record in B2B business environment industry – construction or heavy industry.
• Expreince in key account management, commercial, or sales growth.
• Strong understanding of the construction industry.