OxPay is MAS-licensed, empowering any business with digital payments built for speed and scale.
The Role
You Will Be Responsible For
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issue relating to usage of standard applications and IT services.
- Providing monthly help desk reports.
Ideal Profile
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.
- You have excellent communication and interpersonal skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
What's on Offer
- Great work environment
- Work alongside & learn from best in class talent