Lead Solution Analyst/Presale Manager

JOB PURPOSE

1. The incumbent is responsible in particular ICT Security solution development.
2. To establish the requirements study and assessments with clients, to identify their business process improvement needed and technical requirements an recommend the suitable technical solutions to support the business goal, at a competitive price.
3. Major areas of job focus will be on pre-sales technical solution, especially for submitting proposals and tenders.
4. The incumbent is also expected to keep abreast of rapid ICT Security technology and IT industry changes and development.
5. Leading and advising on designing, architecting and recommending the best suit solution based on the customers requirement financially and technically, that result in customers buying decision.
6. Manage the team of Solution Analyst to deliver the work required.
7. Advising role to the team, cyber security department and also consultation to the customers in terms of cybersecurity solutions.

ROLES & RESPONSIBILITIES

1. Conduct requirement study and assessment with customers to identify solution requirement mainly on ICT Security and Enterprise LAN.
2. Produce the solution requirement proposal and present the proposed solution to the customers.
3. Conduct solution briefing for the accepted proposed solution to the assigned project manager and strategize the implementation plan.
4. Involved in the maintenance and enhancement of existing operational systems.
5. Responsible in preparing customer technical proposal from the conceptual to pre-implementation stage.
6. Consult the acquisition/sales team in meeting the customers for understanding of their requirement.
7. Responsible to support acquisition / sales team relating to required services such as proposal, tender response and costing.
8. Present the technical solutions to customers.
9. Liaise with various technology vendors to ensure that the proposed solutions are workable and at competitive price.
10. Negotiate the pricing quoted by the IT Vendors.
11. Maintain up-to-date knowledge on the latest technology enhancement and development.

QUALIFICATIONS & EXPERIENCES

1. Bachelor Degree in ICT, Telecommunications, Cyber Security, Engineering or any relevant degree.
2. Previous working experience in similar position is preferred, but not necessary.
3. 3 - 5 years of experience in ICT Security and enterprise network.
4. Good written and communication skills, English and Bahasa Malaysia.