Who we are
At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.
This isn't a place to get just a job. Here, you get a career for life. It's a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.
Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.
Our Values
We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.
With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next
Awards
- FedEx has consistently ranked among the top 20 in the World's Most Admired Companies report, published in FORTUNE magazine, since 2001
- Ethisphere named FedEx as one of World's Most Ethical Companies® in 2023
What you will do
Protecting our culture, trust, and operational integrity starts here. As a Legal Compliance & Integrity Specialist (Investigations Triage), you will serve as a critical front-line partner reviewing, assessing, and triaging ethics reports and misconduct allegations. Beyond intake, you'll collaborate with cross-functional teams to support contractor compliance, training programs, and operational risk initiatives.
- Case Intake & Triage: Review and enter incoming reports from multiple channels (including the FedEx Alert Line, emails, and internal referrals). Conduct preliminary assessments of available details to determine severity and potential organizational impact, including Reportable Matters and legal, regulatory, financial, or reputational exposure.
- CaseIQ Management & Data Integrity: Own the end-to-end data integrity of investigation records using CaseIQ, validating completion and accuracy of all required fields to ensure audit-readiness, seamless downstream routing, and support for future investigative processes.
- Categorization & Escalation: Categorize cases based on defined criteria to ensure appropriate handling, escalation, and assignment by aligned investigative departments and stakeholders while providing thorough, objective case notes.
- Program & Project Support: Help design, document, and deliver training initiatives, familiarization programs, project rollouts, and ongoing process improvements across the network in collaboration with internal/external stakeholders and third-party vendors.
You will be a great fit if you
- Education: Bachelor's degree in Law, Business, HR, Compliance, or Risk Management. (Note: High School diploma or GED plus 4+ years of relevant experience in Business, Operations, Logistics, HR, Legal, or related areas is accepted in lieu of a degree).
- Experience: 3–7+ years of professional experience in corporate compliance, internal investigations, legal support, HR, risk management, or operations.
- Tech Stack & Software: Proficiency with case management or investigation platforms (CaseIQ experience required/preferred; working knowledge of Workday and CDAS preferred, alongside Microsoft Office and web-based applications).
- Core Skills & Abilities: Exceptional critical thinking, strong presentation/communication skills, strict discretion and confidentiality with sensitive information, ability to work with minimal supervision, and the ability to make sound judgment calls under pressure.
Preferred Background & Knowledge
- Experience in a corporate Ethics & Compliance or legal investigations environment.
- Familiarity with regulatory frameworks (e.g., FCPA, anti-harassment, fraud, data privacy).
- Knowledge of FedEx contractor models, agreement requirements, and small package/transportation industry practices.
Key Competencies
- Judgment & Decision-Making: Evaluates risk and makes sound triage and operational decisions under time constraints.
- Attention to Detail: Ensures absolute accuracy in intake documentation, CaseIQ data entry, and case classification.
- Confidentiality: Maintains strict discretion handling sensitive, high-risk employee disclosures.
- Communication Skills: Clear, professional, and concise verbal and written communication across diverse internal and external stakeholders.
- Process & Project Orientation: Strong adherence to procedures combined with a continuous improvement mindset and cross-functional collaboration.
What you can expect
- Attractive remuneration package including Contractual Bonus and Tuition Assistance.
- Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
- Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
- Work-life balance programs including hybrid work arrangement: WFH (work from home) and office
- Health & wellness, employee assistance, and rewards and recognition programs
- Special employee discounts on shipping, travel, and more
Interested to join Team FedEx
Everyone at FedEx has a part to play. It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you're a business leader or delivery driver, you'll be empowered to take responsibility and overcome each challenge in your own way.
If this role and working environment sound like a place you can thrive in, apply today and let's create what's next together.
