Major Project Technician

Why this role

KONE Malaysia is embarking upon an exciting growth phase and as such we are seeking a Major Project Technician to join our Service Maintenance team in Petaling Jaya. You will work in a small group of Field Service Specialists attending fault calls, completing escalator/elevator repairs, and servicing an allocated maintenance run. Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

What will you be doing

• Responsible for accurate and real-time back reporting of work performed to ensure accuracy of customer notification.

• Responsible for maintaining excellent relationships with customers.

• Troubleshooting and resolving technical issues

• Networking

• On-call support and standby availability

• Providing service and assistance as needed

• Willingness to perform overtime as required

• Handling and assisting external visitors, effective communication with all stakeholders.

• Manages daily workload with minimal assistance from Supervisor.

• Ensure safety at all times.

Are you the one

• Have 2-3 years experience in elevator and escalator industry is an advantage. Fresh gradudate are welcome to apply

• Have a basic mechanical and electrical knowledge.

• Good customer relationship, service mindset, energetic, experiences in troubleshooting, team player, able to understand and follow instructions.

• Willing to travel.

• Possesses own transport and valid motorbike license.

• Able to work in a fast-paced environment.

• Have a basis digital foundation skill to use KONE system and application via mobile phone for work purpose.

What do we offer

• Career progression in opportunities within a global organization.

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.

• Comprehensive learning and development programs covering a wide range of professional skills.

• You are surrounded by funcolleagues and a lively working environment. The best part is all leaders are great and open-minded

Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.

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