MES Operations Manager

Purpose Statement: The MES Operations Manager - Regional is the regional champion responsible for the effectiveness of the MES enterprise solution to satisfy Customer, Regulatory and Plexus Quality Management Systems. The role will continually work with manufacturing to identify when systems solutions are required. The MES Operations Manager - Regional is accountable for understanding the requirements of the business, customers, and manufacturing operations related to MES applications, architecture and other operational system requirements (referred to as MES TEN+). By working with cross-functional stakeholders including end-users, to understand the business and operations requirements the MES Operations Manager - Regional will support development with the MES Systems Architect and wider development resources within the organization.

Key Job Accountabilities:

• Accountable for both the business analysis and solution implementation to deliver solutions that support zero defects, perfect delivery, customer service excellence, operational efficiency and an intuitive user experience. This includes responsibility for business analysis and solution development therefore developing MES Systems aligned with the business and customer needs.

• Responsibilities include leading deployment of solutions and full documentation control through the wider regional and site deployment teams, applying coaching and influencing.

• Accountable to be the voice of the business and operations in the region to ensure MES solutions are scalable, fit for purpose and add value. Be the regional MES subject matter expert (SME).

• Accountable to work with and collaborate with other RMM's and the Solutions Architect to align on solutions, share best practices and deliver continuous improvement.

• Support MES solutions development and deployment with relevant Regional SME's and develop the regional SME competency. This includes user training and related documentation.

Additional Accountabilities:

• Apply leadership skills and behaviors to ensure alignment with other Plexus initiatives.

• Consider customized solutions where required to maintain healthy MES solutions fit for purpose.

• Provide operations leadership during establishment of business requirements, white boarding sessions, and high-level design of solutions.

• Be the voice of the region to the global MES team. Maintain business and operations requirements, logs/audit trails, deployment plans and quality compliance documentation, such as ISA-95/IEC/ISO 62264.

• Additional duties as assigned.

Education/Experience Qualifications:

• A minimum of a Bachelor's degree in Computer Science or Engineering-related field is required.

• 5 years of related experience is required 7 years of related experience is preferred

An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:

• Project Management certification.

• Prior experience of computer system solutions in support of Manufacturing Operations, Supply Chain, Supervisory Control and Data Acquisition (SCADA), or Manufacturing Execution Systems (MES), integration to Enterprise Resource Planning (ERP) and Quality Systems.

• Experience in a technical lead role, managing technical projects, including functional requirements, project timelines, and change requests.

• Moderate travel is expected for this role, between 20-30%.

Work Environment:

• The work setting should consist of an office environment with suitable lighting, comfortable temperatures, and a low noise level.