Operations Supervisor - Japanese - 06.21.2024

0-2 years
13 days ago 3 Applied
Job Description

This position is responsible for customer service in various languages and through various transaction types (e.g. inbound and outbound calls, chat, email, social media, etc.) or back-office work for end customers (B2C and/or B2B) that can include various service types e.g. pre sales, post sales, billing and support, as per LOB (SOW) specifications. This position
is responsible for supporting frontline (customer facing) associates by handling consult calls, escalations, team supervision and other related duties

Teleperformance SE is an omnichannel company headquartered in France. The company provides customer acquisition management, customer care, technical support, debt collection, social media services, and other services. It operates in 88 countries and serves 170 markets.

Career Advice to Find Better