Job Description
- Assists in managing overall site security operations and resolving operational issues.
- Provides technical support for physical security systems and daily security operations.
- Conducts periodic Security Risk and Vulnerability Assessments to identify and mitigate potential risks.
- Coordinates daily operations with the security service provider's manager (CBRE) and communicated management directives effectively.
- Develops, reviews, and updates site security procedures, Standard Operating Procedures (SOPs), and work instructions.
- Ensures person-in-charge manager (CBRE) is adequately briefed related to security policies, procedures, and operational requirements.
- Monitors, analyzes, and reports the outsourced security service provider's KPI performance, ensuring compliance with service level expectations.
- Ensures the outsourced service provider's manager (CBRE) works to meet the operational headcount requirements.
- Verifies and validates daily security personnel deployment against approved staffing requirements.
- Prepares monthly forecast budgets, raises Purchase Requisitions (PRs) and Blanket Purchase Orders (POs), and verifies vendor invoices for payment processing.
- Coordinates with the Finance Department to ensure timely payment of vendor invoices and resolve overdue payment issues.
- Conducts New Hire Orientation and security awareness training for employees, vendors, and contractors.
- Participates in operational meetings, providing security expertise and support to address site technical-related issues.
- Coordinates and monitors security-related projects (CapEx and Opex) to ensure timely completion and compliance with project schedules.
- Plans and coordinates onsite security arrangements for VIP visits, and other special events.
- Assists to conduct screening for outsourced security personnel to ensure candidate suitability and service quality.
- Leads or supports security investigations as required and provides recommendations for corrective actions.
- Supports and participates in compliance audits, including CTPAT, RBA, AEO, IMS, and other regulatory or customer audits.
- Monitors the performance and availability of security systems, including Access Control Systems (CAS), CCTV, door alarms, boom gates, and turnstiles.
- Coordinates technical troubleshooting and ensured timely resolution of security system failures to minimize operational impact.
- Provides technical and operational support to regional security teams across the APAC region, including on-site assistance when required.
Qualifications
- Diploma/Degree in any field.
- Possess technical knowledge in security systems (CAS, CCTV, Visitor Management System, Turnstiles, etc).
- Good knowledge in Physical Security Operations.
- Computer-literate.
PREFERRED:
- Possess some knowledge in Lenel and Milestones applications.
- Good Communication in both English and Malay languages
- Well Organized and critical thinker
- Experienced in managing projects
SKILLS
Additional Information
WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us atto advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately toor email .
