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Role Purpose
DHL Express Global Head Office has an opening for a Project Manager to be based in Singapore or Malaysia.
The role purpose is:
- Drive the definition of solutions, products, and applications that are fit for purpose both functionally and technically.
- Ensure that solutions are delivered with the right technology and best possible design for the given scope.
- Provide technical know-how for the deployment of solutions.
. Lead, direct, manage, and implement specific projects relating to DHL Express Data programs.
. Responsible for ensuring that projects are completed on time, within budget, and producing results meeting the expectations of customers and other stakeholders.
. Manage DHL Express Data applications and capabilities with a focus on the needs of our customers and the business.
. Drive resolution of trending problems impacting service in conjunction with the countries, regional, and global functions.
. Think out-of-the-box to provide alternative but compliant solutions when opportunities are identified.
. Participate in strategy discussions, global workgroups, and project boards in support of the achievement of the initiative's goals.
. Drive standards around data protection, data quality compliance, and version control, and ensure implementation meets internal DHL operational requirements (Global SOP).
. Coordinate globally for the development implementation of DHL Express Data solutions ensuring appropriate technical, operational, and training.
. Ensure the projects direction and progress are communicated to all stakeholders.
. Set up the project and relevant project organization with the support of the Domain leadership.
. Manage business and project risks, including the development of contingency plans according to the needs of the projects being managed.
. Participate where necessary in centrally delivered user training to ensure users are fully capable of using the new processes and systems to the optimum level.
. Conduct/facilitate (where necessary) workshops to define the requirements and scope of the project.
. Provide sufficient training on DHL Express Data applications and capabilities to relevant stakeholders (country, regional or global level).
. Conduct/facilitate (where necessary) reviews to assess the success of the project.
. Minimum 4 to 8 years of experience as a project manager in a complex, multidisciplinary, and heavily matrixed organization.
- Experience in development, testing, and deployment support for medium to large-scale projects.
- Experience leading projects with Agile methodology.
- At least 2 years of experience in a multi-national enterprise, preferably within the logistics or transportation sector is beneficial.
- Proven track record for delivering complex solutions.
- Proven track record in project budget management and project opportunity assessments.
. Excellent communication skills in the areas of project management, presentation, negotiating, and influencing skills.
In-depth knowledge of express operations processes.
Well-developed project/process management, prioritizing, and analytical skills with strong business acumen.
Experience in one or more areas advantageous:
- Web - HTML, CSS, JavaScript, jQuery
- Opensh ift
- Red hat decision manager
- Oracle DB
- SharePoint, Jira, and Confluence
- GDPR, ISMS, Data Security, Data Protection
- PowerBI
. Proven ability in documentation and report writing and ability to prepare product documentation and analytical reports highlighting and interpreting key business information.
. Highly motivated, initiative, and good team member.
. Flexibility in operating style and attitude.
. Diplomatic, tactful, patient, and sensitive to cultural differences.
. Positive and contributory attitude, total dedication to all customers.
. Respect and results-focused behavior.
. A university degree in business, project management, or information technology is preferred.
. Agile Project Management Certified preferred.
DHL is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic
Date Posted: 17/12/2024
Job ID: 103370291
DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year. DHL Express is market leader for parcel services in Europe and Germany's main Courier and Parcel Service.
The company DHL itself was founded in San Francisco, United States, in 1969 and expanded its service throughout the world by the late 1970s. In 1979, under the name of DHL Air Cargo, the company entered the Hawaiian islands with an inter-island cargo service using two DC-3 and four DC-6 aircraft. Adrian Dalsey and Larry Hillblom personally oversaw the daily operations until its eventual bankruptcy closed the doors in 1983. At its peak, DHL Air Cargo employed just over 100 workers, management and pilots.