Quality Manager

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house talent acquisition teams.

About our client

Our client operates in the consumer financial services space, focusing on making everyday purchases and essential needs more accessible through flexible financing solutions. They support individuals across their financial journey—from obtaining their first line of credit to managing long-term financial flexibility—by enabling more informed and responsible credit decisions.

Our client has built a vast network that connects consumers with a wide range of small and mid-sized businesses, as well as providers in the health and wellness sector. Through this ecosystem, they play a meaningful role in supporting both customer financial well-being and the growth of businesses that form a critical part of the broader economy.

As a Quality Manager, you will be responsible for...

• Drive quality performance during rapid production ramp-up
• Lead containment actions and 8D corrective action activities
• Build and maintain strong quality gates and inspection processes
• Improve yield, reduce defects, and enhance customer satisfaction
• Partner with Operations, Engineering, Program, Supply Chain, and Production teams
• Promote early escalation, data-driven problem solving, and continuous improvement
• Monitor quality metrics and drive corrective/preventive actions
• Support manufacturing readiness and process compliance

Lead the site Quality organization covering:

• Product Quality
• Signal Integrity Quality
• Incoming Quality
• Quality Engineering
• Quality Management System
• Customer quality and corrective action
• Work closely with regional quality leaders, regional manufacturing counterparts, and key stakeholders

What you already have...

• Manufacturing quality leadership experience
• Electronics, cable assembly, connector, EMS, automotive electronics, or high-precision manufacturing background
• Knowledge of 8D, FMEA, Control Plan, SPC, MSA, CAPA, Pareto, and audit management
• Exposure to signal integrity, high-speed interconnect, RF, test engineering, or data center hardware will be an added advantage
• Experience working in a multinational and fast-paced ramp environment