Job Description
Functional Responsibility
- Responsible to develop and implement sales strategies that fit with AirAsia's overall strategy and partner profiles to maximize seat sales take up and optimise revenue for AirAsia Group.
Functional Duties
- Develop sales strategies ,set sales targets and key KPIs for the department to align with overall B2B business strategy for ASEAN Region
- Provide perspectives and insights on global trends related to the aviation industry especially on air ticket selling related analyze trend and identify business opportunities and threats
- Lead and manage the distribution channel(s) and team(s) with AirAsia model and interest in priority
- Actively contribute to the strategic plans within the off-line portfolio, ensuring that plans accurately reflect the needs of the market.
- Meticulous in work effort and a team player to ensure cross departmental collaboration and support.
- Good written and oral communication skills
- Strong leadership qualities with an ability to interact and liaise with many different management levels in the Organization
- Good team management skills. Work as a leader in providing direction but also collaborate within a larger team setting to further the Commercial goals
- Maintain existing and develop new trade customer relationships
- Oversee operations of sales support teams to ensure customer satisfaction and provide support as needed
- Coordinate with respective team leads/heads and other relevant parties to identify new business opportunities
- Review sales performance and provide support to other point of sales (POS) as needed.
- Ensuring growth and target set by the Management by successfully distributing target by Region to the sales representative.
- Design and implement a strategic business plan that expands sales revenue and its market share.
Reporting
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Formulate sales target individually to the sales representative for their reference and ease of region sales planning
- Design and implement a strategic business plan to ensure it's strong presence in the Market
Managing the Sales Team in Local Market
- Managing sales team and establish sales objectives by forecasting and developing annual sales quotas for regions and territories projecting expected sales volume to the team
- Manage, develop, control and motivate the sales representatives to develop their skills to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
Managing Trade Partner & Client
- Meet with Trade & Client to discuss their evolving needs and to assess the quality of the Company's relationship with them
- Build and promote strong, long-lasting customer relationships by partnering with them
- (if needed), and developing a long term goal.
- Understand the outbound & inbound market landscape ,ensure we are competitive against competitor's products and grow market share
- Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
Responsibilities
- Develop sales strategies ,set sales targets and key KPIs for the department to align with overall Regional Commercial plan
- Provide perspectives and insights on global trends related to the aviation industry especially on air ticket selling related analyse trend and identify business opportunities and threats
- Lead and manage the distribution channel(s) and team(s) with AirAsia model and interest in priority
- Actively contribute to the strategic plans within the off-line portfolio, ensuring that plans accurately reflect the needs of the market.
- Ensuring growth and target set by the Management by successfully distributing target by Region to the sales representative.
- Design and implement a strategic business plan that expands Travel Agents sales revenue and its market share
- Ensure targets are delivered through people management, performance review & individual recognition
- Meticulous in work effort and a team player to ensure cross departmental collaboration and support.
- Managing sales team and establish sales objectives by forecasting and developing annual sales quotas for regions and territories projecting expected sales volume to the team
- Manage, develop, control and motivate the sales representatives to develop their skills to ensure that a high professional standard is achieved and monthly sales target and KPI target are met.
Desired Skills & Experience
- Minimum qualification is Diploma/Degree holder in any field with at least six years commercial experience in sales and distribution sectors, knowledge of the aviation business is preferable
- The ideal candidate for the position will be an accomplished and experienced sales manager with a track record of delivering results within a competitive and fast moving industry
- Proven track record of successful sales and client relationship management
- Experience of staff management and development is an asset
- Highly developed communication,writing ,negotiation,presentation and team management skills
- Ability to understand complex business processes, technology and products and the benefit they can bring to the portfolio
- A keen grasp of the economic drivers of the business and the ability to apply this knowledge, along with creativity, to drive innovative solutions and cost effective relationships
- Microsoft Office application, fluent in written and spoken English is a must
- Good interpersonal, communication and strong analytical & presentation skills
- Ambitious and results-driven and able to work independently
- Pleasant personality and pro-active attitude
- The candidate must be willing and able to travel extensively.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
