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JOB DETAILS:
Role: Revenue & Collection Specialist
Role Type: Initial 12 months and Extendable Contract through Optimum Infosolutions KL, Malaysia
Job Location: First Avenue, Petaling Jaya
Employer: Optimum Infosolutions, Malaysia
Job Description (JD):-
Essential Experience / Criteria:
You will manage the daily administrative and operations of the MY and SG collections team, ensuring efficient resolution of customer accounts promptly.
You will assist team leads to implement strategies to improve collections processes, reduce bad debt, and increase repayment rate.
You will collaborate with multiple teams to resolve issues affecting collections performance.
You will analyse data to identify trends, opportunities, and challenges, and develop relevant recommendations.
You will ensure internal and external compliance with regulatory requirements, industry standards, and company policies.
Qualifications
What Essential Skills You Will Need
You have 3+ years of experience in a collections role.
You have experienced in Corporate/SME banking, Fintech, or e-Commerce and preferrable experience in having led a team of 8-15 collection agents.
Knowledge about Corporate/SME banking credit and collection policies is necessary.
You are a team player and be able to suggest innovations that Collections can adopt.
You have curiosity for learning and able to implement process improvements.
You have strong command in data storytelling and experience presenting insights to management.
You have transformative mindset.
Role:Cash Officer/Manager
Industry:Accounting, Banking, Asset Management
Function:Banking
Job Type:Contract Job
Date Posted: 19/12/2024
Job ID: 94736069
About Optimum Solutions, Singapore
www.theoptimum.net
Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud,Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.