Sales Admin

Key Responsibilities:

• Sales database management: Maintaining and updating sales databases, which includes inputting and updating customer information, sales activity, and customer interactions. Ensuring the accuracy and completeness of the data in the system.
• Submit sales claims to TPA: Submitting sales claims to a third-party administrator (TPA). This involves verifying the accuracy of sales data and ensuring that it follows applicable regulations and policies, and communicating with the TPA to resolve any issues or questions related to the claims.
• Reconciling sales records to collection and patient management system: Reconciling sales records with collection and patient management system. This involves cross-checking data from different sources to ensure that all information is accurate and up-to-date.
• Responding to customer requests: Responding to customer requests i.e. reconciliation of the customer and company's record, which may include providing information as well as answering questions about the sales process.
• Creating sales invoices following customer needs: Catering to customer needs by creating sales invoices that meet specific requirements.
• Monitoring sales activity and tracking progress towards sales goals: Generating sales reports, monitoring the sales activity and tracking progress towards sales goals. This includes analysing sales data and identifying trends for the sales team to help them achieve their targets.
• Assisting with the preparation of sales contracts: Assisting with the preparation of sales contracts, which includes drafting documents, gathering information, and ensuring that all relevant parties have signed the necessary paperwork.
• Liaising with other departments: Work closely with other departments such as marketing, finance, operation and customer service to ensure smooth sales operations. This involves understanding the needs of different departments and ensuring that all stakeholders are working together effectively.

• Minimum Diploma in any field, preferably in accounting.
• No working experience is required. Any past working experience related to Admin/Accounting/Customer Service is advantageous.
• Proficiency in Microsoft Excel.
• Detail-oriented, organised and possess a strong focus on understanding customers needs to solve their problems.
• Good interpersonal and communication skills to liaise effectively with internal and external stakeholders, especially customers.