Sales Engineer

Value-Tech Products Sdn Bhd is a Malaysia-based safety equipment supplier established in 2009, certified to ISO 9001:2015 and registered as a Lockout Tagout training provider under HRDCorp. The company manufactures and distributes Hazardous Energy Control and Emergency Response safety products for industrial use, with a strong focus on workplace accident prevention. Its well-known SAFE-D-LOCK brand covers Lockout Tagout solutions, while Emergency Eyewash & Shower systems, containment spill pallets, chemical storage cabinets, fire-fighting equipment cabinets, and spill absorbents are promoted under the Value-Tech brand. Value-Tech serves a diverse customer base in sectors such as automotive, food and beverage, electronics, oil and gas, pharmaceuticals, cement, metal processing, and marine services. The organization offers opportunities to contribute to safety-focused innovation and industrial risk reduction.

Role Description This is a full-time, on-site Sales Engineer role based in Puchong. The Sales Engineer will identify and develop new business opportunities, manage existing accounts, and promote Value-Tech and SAFE-D-LOCK safety solutions to industrial clients. Responsibilities include understanding customer requirements, proposing suitable technical solutions, preparing quotations, and delivering product presentations and demonstrations. The role also involves providing pre- and post-sales technical support, coordinating with internal teams on product specifications and delivery, and maintaining accurate sales reports and forecasts. The Sales Engineer will engage in regular customer visits, respond to inquiries, support training activities, and ensure high levels of customer satisfaction.

Responsibilities:

• Explain product features, technical specifications, and capabilities to prospects 
• Prepare technical proposals, solution briefs, and supporting documents
• Participate in client meetings, site visits, and technical discussions to assess needs and gather requirements.
• Assist in preparing and responding to Requests for Proposal (RFP), Requests for Quotation (RFQ), and tender documents.
• Collaborate with sales support and marketing teams to identify opportunities, qualify leads, and define project scope..
• Train sales staff, distributors, and partners on technical product knowledge and best practices for solution delivery.
• Follow up with key accounts to verify solution performance, identify expansion opportunities, and maintain relationships.
• Maintain up-to-date expertise on the company's products, services, upgrades, roadmaps, and competitive differentiators.

Job Requirement :

• Preference 2–5 years in engineering, technical support or sales.
• Minimum: Diploma or Bachelor's Degree in Engineering (Mechanical, Electrical, Mechatronic) or a related technical field.
• Strong presentation, public speaking, active listening, and negotiation skills.
• Measuring and simple drawing skills.
• Communicate professionally in English, Malay and preferably also other local languages. (e.g Mandarin)
• Good communication, teamwork and interpersonal skills
• Willingness to travel locally/regionally.

Employee Benefits :

• Basic salary
• EPF
• SOCSO
• EIS
• Monthly sales incentive
• Award by performance recognition system
• KPI monthly Incentive
• Annual sales target incentive
• Retirement fund
• Company Trip
• Medical Allowance
• Profession Development Training

Why us:

• Fair and unbiased evaluations by transparent performance system
• Employees have clear of expected in terms of KPI's and goals
• Recognition and rewarded for employee achievements