Role Overview
The Sales Manager will drive business growth across assigned accounts and supplier portfolios within the Food & Nutrition segment. This role combines
commercial leadership, technical application support, and strategic account management to expand market share, strengthen customer relationships, and deliver sustainable revenue growth.
Key Responsibilities
- Account Management & Business Development
- Manage and grow existing customer accounts while actively developing new business opportunities within assigned territories and segments.
- Build strong, long-term relationships with key industrial customers, acting as a trusted commercial and technical partner.
- Identify new market opportunities and drive penetration into targeted accounts.
- Technical Sales & Application Support
- Provide value-driven technical support including product recommendations, formulation guidance, and cost optimization solutions.
- Support customer trials, product development, and reformulation projects in collaboration with technical and supplier teams.
- Conduct product training and knowledge-sharing sessions with customers and internal teams
- Commercial Execution & Pipeline Management
- Manage and drive project pipelines through CRM, ensuring timely follow-up and conversion into commercial success.
- Prepare and deliver sales forecasts to support supply chain planning and inventory management.
- Execute pricing strategies, quotations, and negotiations aligned with business objectives.
- Supplier & Portfolio Management
- Lead assigned supplier relationships by aligning on commercial strategies, growth targets, and market priorities.
- Drive joint business planning, campaign execution, and product positioning in the market.
- Ensure accurate demand forecasting and effective communication with principals.
- Market Intelligence & Competitive Analysis
- Monitor market trends, customer needs, and competitor activities (pricing, product launches, positioning).
- Provide actionable insights to management and principals to support strategic decision-making.
- Reporting & Performance Tracking
- Maintain accurate and timely reporting including call reports, pipeline updates, and sales performance reviews.
- Conduct regular territory and account analyses to identify gaps, growth opportunities and align with Business Director for the business strategy.
- Customer Service & Issue Resolution
- Manage customer concerns proactively by identifying root causes, proposing solutions, and ensuring timely resolution.
- Work cross-functionally with internal teams (CS, supply chain, technical) to ensure service excellence.
