Summary
Sales Representative
Location : Selangor
Are you passionate about building meaningful customer relationships and making a positive impact for patients Join Novartis as a Sales Representative, where you will play a key role in driving customer engagement, strengthening partnerships with healthcare professionals, and delivering sales growth in a compliant and ethical way.
We are looking for a customer-focused sales professional who can build strong relationships, use insights to guide engagement, and deliver results with integrity.
About The Role
Major accountabilities:
- Drive competitive sales growth by identifying, prioritizing, and engaging high-potential healthcare professionals and stakeholders.
- Build trusted, value-based relationships with customers through in-person and virtual engagement.
- Personalize customer engagement journeys by leveraging data, content, and multiple channels to meet customer preferences.
- Develop deep customer insights to understand business needs, decision drivers, challenges, and opportunities.
- Use data sources to plan, prioritize, and adapt territory, account, and customer interaction strategies.
- Partner with healthcare professionals, opinion leaders, and medical influencers to support better patient outcomes.
- Share customer insights with internal stakeholders to support relevant content, campaigns, and engagement plans.
- Collaborate compliantly with cross-functional teams to deliver solutions that address customer and patient needs.
Requirements
- Sales experience within the healthcare, pharmaceutical, or a related industry.
- Experience engaging with government hospitals is preferred.
- Strong customer engagement skills, with the ability to identify needs and translate insights into meaningful actions.
- Comfortable using data, digital tools, and multichannel approaches to plan and personalize customer interactions.
- High ethical standards and a strong commitment to compliant, responsible ways of working.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
