SAP Group Reporting

SAP Group Reporting:

To provide functional and technical support for the SAP Group Reporting (GR) module, ensuring smooth operation of financial reporting and consolidation processes within the SAP platform. Act as the focal point for SAP GR, handling new requirements and driving enhancements to optimize group reporting. 

The role involves troubleshooting system issues, managing and maintaining configurations, supporting end-users, and collaborating with stakeholders to improve system performance, data accuracy, and compliance. Additionally, the position ensures seamless integration with ERP systems while adhering to company policies, governance standards, and industry best practices. 

APPLICATIONS IMPLEMENTATION AND DEVELOPMENT

Provide functional and technical support for the SAP S/4HANA Group Reporting module, ensuring accurate and timely financial consolidation and reporting.

Participate in and support mini-projects or system enhancements assigned by the ICT team, contributing to successful delivery within scope, timeline, and governance standards.

Conduct end-of-the-end assessments of business requests and recommend best practice solutions aligned with SAP Group Reporting processes and organizational requirements. 

Provide functional expertise in SAP Group Reporting implementation, configuration, and optimization across the organization.

Maintain comprehensive documentation of configurations, processes, and issue resolutions to support audits, knowledge sharing, and continuous improvement initiatives. APPLICATION 

ENHANCEMENT AND MAINTENANCE 

Provide post-Go-Live maintenance and support for the SAP GR module, ensuring adherence to agreed service levels, budgetary and governance guidelines, and established support procedures. This includes managing incidents, resolving system issues, addressing business user inquiries, identifying required system patches for compliance, determining data archiving requirements, and driving continuous system performance improvements to ensure smooth and uninterrupted operations.

Serve as the focal point for Business-as-Usual (BAU) support for the SAP GR module, managing and troubleshooting incidents and service requests submitted via ticketing systems, email, or collaboration tools, ensuring resolution within agreed service level agreements (SLAs).

Conduct root cause analysis for recurring issues and implement preventive measures. Collaborate with SAP Principal Support and internal IT teams to resolve platform-level and integration-related issues effectively.

Support month-end and quarter-end closing activities related to logistics operations, ensuring accuracy and timely completion of processes. Maintain comprehensive documentation of system processes, configurations, issues, and resolutions to support knowledge sharing, audit requirements, and continuous improvement initiatives

Job Requirement

Driving cost efficiencies from different vendors without compromising system delivery and quality.

Developing and strategizing solution vision and innovation by aligning business requirements with technology in delivering business value.

Creatively utilizing information and technologies amidst the fast pace of ICT technology changes through leveraging application systems/ tools in ways where its balances the expectations and dynamics of the business and technology i.e. sophistication, timeliness and costs, with the availability of sufficient and right-skilled resources being a critical prerequisite. Integrating various technologies, solutions and diverse industry landscape within the MISC Group with different business requirements, expectations and budget in delivering secure and reliable business solutions.

Ensuring support and maintenance activities comply with ICT service level agreements and adopt best practices in ICT service level management with the relevant stakeholders.