Plan, direct, and coordinate activities of the Seafreight department to ensure efficient movement of international ocean freight and ensure the department operates profitably and is financially self-sustaining
Source and negotiate competitive sea freight rates and secure space allocation for containerized and breakbulk shipments with shipping lines, NVOCCs, freight forwarders, and overseas agents
Handle enquiries and provide competitive ocean freight quotations to Sales teams and overseas agents
Maintain and regularly update freight rate database (buying and selling rates) to ensure pricing accuracy and competitiveness
Develop freight solutions across all Incoterms, including import, export, cross-trade, and triangle shipments across global trade lanes, with focus on Intra-Asia and Southeast Asia
Build and maintain strong relationships with shipping lines, NVOCCs, overseas agents, and logistics partners to secure competitive rates and service support
Work closely with Sales and Operations teams to develop new business opportunities, market strategies, and ensure customer satisfaction
Conduct market research on trade lanes, importers, exporters, and freight trends to identify business opportunities and provide insights to Sales Manager and CEO
Analyse and control departmental expenditure in line with budget requirements
Lead, manage, and develop department staff, including training and performance evaluation
Provide leadership and guidance to build a motivated and high-performing team
Ensure alignment between operations, customer service, and management through effective communication and collaboration
Stay updated on shipping market trends, freight rate movements, and industry developments
Leverage digital tools and technology to improve sourcing efficiency and freight management processes
Perform any other duties as assigned by management
Requirements
Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Maritime Studies, International Business, or related field
Minimum five (5) years of experience in Sea Freight Rates Sourcing, Pricing, Customer Service, or Operations within the logistics / freight forwarding industry
Strong knowledge of ocean freight operations, shipping documentation, freight pricing, Incoterms, and international trade
Strong network and relationships with shipping lines, NVOCCs, overseas agents, and logistics partners preferred
Strong negotiation, analytical, and problem-solving skills
Excellent communication and interpersonal skills, able to work with Sales, Operations, and external stakeholders
Self-motivated, resourceful, and passionate about freight sourcing and business development
Proficient in Microsoft Office and familiar with logistics systems and digital tools
Able to work in a fast-paced environment and manage multiple priorities and tight deadlines
Benefits
Competitive basic salary
Performance bonus based on individual and team achievements
Opportunities for career growth and skill development
