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Seller Acquisition & Reactivation
• Drive seller acquisition — currently C2C, with potential expansion into B2B in the future — across multiple channels, including with the help of AI agents
• Lead seller reactivation efforts: reach out to existing G2G RTS sellers whose accounts have gone inactive, and work to bring them back onto the platform
• Identify and pursue potential marketing channels to support acquisition
Seller Management & Support
• Handle seller management — receive and resolve complaints and questions from RTS sellers
Feedback Collection & Prioritization
• Gather feedback from G2G sellers and buyers
• Shortlist feedback and requests based on priority criteria (impact vs. effort) before handing off to the Market Research & Operational role for further research and decisions
Minimum Requirements
• 2–3 years of experience in sales, business development, or KOL/creator management, ideally with direct experience acquiring or managing sellers, creators, or merchants across multiple channels
• Experience with C2C marketplace or seller-side acquisition; exposure to B2B sales is a plus as this may expand in the future
• Comfortable using AI-based sourcing and outreach tools as part of a daily workflow
• Experience handling customer or seller support — responding to and resolving complaints and inquiries in a timely, professional way
• Able to prioritize using an impact-vs-effort lens when triaging feedback and requests
• Strong written and verbal communication skills for outreach and relationship management
• A genuine interest in and working knowledge of the gaming market — you play games and follow what's happening in them
• Calm, composed, and solutions-oriented under pressure; doesn't rattle when a seller issue or sudden market shift comes up
Job ID: 152479467