Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
The Senior Account Manager is responsible for driving business growth by developing strategic customer relationships, identifying new business opportunities, and executing commercial strategies across the Molecular Diagnostics portfolio. The role requires strong consultative selling skills, business acumen, and the ability to manage key accounts while collaborating effectively with cross-functional teams.
Key Responsibilities
•Develop and execute strategic account plans to achieve and exceed sales targets within the assigned territory.
•Identify, qualify, and develop new business opportunities while expanding existing customer relationships.
•Build and maintain strong relationships with key decision-makers, KOLs, laboratory managers, clinicians, procurement teams, and hospital management.
•Lead commercial discussions and manage complex sales cycles, including tenders, quotations, negotiations, and contract execution.
•Drive adoption of QIAGEN's Molecular Diagnostics solutions by understanding customer workflows and proposing value-based solutions.
•Deliver accurate sales forecasting, opportunity pipeline management, and business reviews through CRM and regular reporting.
•Monitor market trends, competitive activities, customer needs, and healthcare policies to identify growth opportunities and commercial risks.
•Collaborate with Marketing, Field Service, Technical Support, Clinical Affairs, Customer Care, and regional teams to ensure successful project implementation and customer satisfaction.
•Participate in product launches, scientific meetings, seminars, exhibitions, and other commercial initiatives.
•Ensure compliance with company policies, quality standards, and applicable regulatory requirements.
•Share market intelligence and commercial best practices with the sales team and support mentoring of junior colleagues where appropriate.
Qualifications & Experience
•Bachelor's Degree in Molecular Biology, Biotechnology, Life Sciences, Biomedical Science, Medical Laboratory Science, or a related discipline. A Master's degree is an advantage.
•3–5 years of sales experience in Molecular Diagnostics, Life Sciences, or In Vitro Diagnostics (IVD).
•Proven track record of achieving or exceeding sales targets and developing strategic customer relationships.
•Experience managing government, hospitals, or reference laboratory accounts is highly desirable.
•Experience in tender management and distributor collaboration is an added advantage.
•Good understanding of the Malaysia healthcare and IVD market landscape.
What we offer Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
