Senior Engineer, Sales Support

Senior Engineer, Sales Support – Join Us at the Coolest Place to Grow Your Career

If you're passionate about engineering, love solving problems, and enjoy working closely with customers and global teams — we want you on our Sales Support team.

What You'll Do

Customer Relations & Technical Support

• Assist Daikin Australia in preparing tender quotations, including airside equipment selection and cost estimation.
• Support Account Managers and Sales Managers to build a strong, high-quality pipeline with Daikin-specified products.
• Communicate clearly and collaboratively with Daikin Australia to boost pipeline conversion success.
• Provide fast, reliable support to consultants — ensuring every customer walks away satisfied.
• Work closely with our factory teams to select the best-fit products for each project.
• Handle technical and general inquiries (stock, pricing, documentation, etc.) with confidence and accuracy.
• Review tender documents, schematics, and schedules to ensure correct product selection, compliance, and sales optimization.
• Offer support on high-priority projects and sales initiatives when needed — especially the exciting ones.

Product Promotion & Market Engagement

• Support the sales team in spotting new opportunities and delivering tailored AHU and FCU solutions.
• Prepare clear, compelling technical and commercial quotations that highlight value, benefits, and features.
• Keep up with industry trends and competitors to ensure clients get the smartest and most relevant solutions.

What You Bring

• Tertiary qualification in Mechanical Engineering
• 3–5 years of HVAC experience, especially with Chilled Water Systems
• Strong English communication skills (written & verbal)
• A results-driven mindset with sharp attention to detail
• Ability to manage sensitive information with professionalism

Why Join Us

You'll be part of a global brand, work with international teams, and play a key role in shaping solutions for major projects. If you enjoy connecting engineering with people — and working in a dynamic, supportive environment — this is where you belong.