Company Description GENERATION X AI SDN BHD is a technology-focused company specializing in innovative artificial intelligence solutions for businesses. The organization is committed to helping clients optimize operations, enhance decision-making, and improve customer experiences through practical AI applications. Team members collaborate closely with customers to understand real-world challenges and deliver scalable, results-driven systems. The company values technical excellence, integrity, and continuous learning, offering a dynamic environment for professionals interested in advanced AI technologies.
Role Description This is a full-time, on-site Senior Sales Engineer role based in Bayan Lepas. The Senior Sales Engineer will partner with the sales team to identify customer needs, design technical solutions, and deliver compelling product demonstrations. Day-to-day responsibilities include preparing and presenting proposals, conducting technical discovery sessions, and providing pre- and post-sales technical support. The role involves collaborating with engineering and product teams to address complex customer requirements, troubleshooting issues, and ensuring successful implementation of AI solutions. The Senior Sales Engineer will also build long-term customer relationships, contribute to sales strategies, and provide feedback to improve products and services.
Qualifications
- Strong Sales Engineering and Technical Support skills to design solutions, deliver demos, and resolve technical issues.
- Proven Sales and Customer Service abilities to drive opportunities, manage accounts, and maintain client satisfaction.
- Excellent Communication skills, including the ability to explain complex technical concepts clearly to diverse audiences.
- Experience with AI, software, or technology solutions, preferably in a B2B environment.
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Ability to work on-site in Bayan Lepas, collaborate effectively with cross-functional teams, and manage multiple projects concurrently.
- Strong problem-solving, presentation, and negotiation skills; familiarity with solution selling or consultative sales methodologies is an advantage.
