Senior Training Executive

AMOREPACIFIC MALAYSIA is looking for a Senior Training Executive to handle our eco-friendly Beauty Brand - INNISFREE. As the Training Executive, you will play a critical role in developing and delivering training content, fostering a culture of continuous improvement, and ensuring exceptional retail performance and customer service.

You will play an important role, such as:

Job & Responsibilities

- Demonstrates a good understanding of core training responsibilities.

- Able to manage and deliver multi-channel (OBS/MBS) training programmes effectively.

-Capable of developing training content and delivering engaging training sessions.

- Able to identify training needs and provide appropriate learning solutions.

- Competent in planning and delivering product, technical, customer service, selling skills, and orientation training.

- Understands the importance of driving retail performance through effective training.

- Supports continuous improvement of training content and processes.

- Monitors training effectiveness and follows up on learning outcomes.

- Conducts field coaching to improve selling skills and service standards.

- Able to coach BA on selling methods and service flow to support sales performance.

- Maintains brand standards at the point of sale, including grooming, display, and cleanliness.

- Manages service and sales tools effectively.

- Needs to demonstrate greater independence, initiative, and ownership when managing training projects, field coaching, and problem-solving with minimal supervision.

To be successful in this role, you would need to have:

- Candidates must possess a diploma/ degree or equivalent

- At least 2-5 years of training experience in the industry of beauty/cosmetics

- Demonstrates good product knowledge and training delivery skills.

- Shows genuine interest and passion for the beauty industry.

- Preferably Senior Executive specialized in beauty or equivalent

- Willing to travel regularly for training and field support.

- Flexible to support brand events during weekends when required.

The Qualities we look for in you:

-Familiar with basic digital training platforms and engagement tools.

- Demonstrates good communication and presentation skills.

- Able to conduct training with confidence and engage participants effectively.

- Proficient in verbal and written English and Mandarin.

- Competent in Microsoft Office, particularly PowerPoint and Excel.

- Familiar with basic digital training platforms and engagement tools.

- Demonstrates a positive attitude and willingness to learn.

- Well-disciplined, organized, and able to manage multiple tasks effectively.

- Resourceful and able to adapt to changing business needs.

- Works well with team members and maintains good interpersonal relationships.

- Shows accountability and takes ownership of assigned responsibilities.

- Receptive to feedback and willing to improve continuously.

- Comfortable working under pressure and meeting deadlines.

- Supports the team with a positive and cooperative mindset.

- Proactive in taking initiative and driving tasks with minimal supervision.

How will this career benefit you

-Competitive salary and employee welfare.

-Harmonious working culture with young, vibrant and high performing team!

-You will get familiar with our well-known brands such as Laneige, Sulwhasoo, innisfree, Ryo, Mise-en-Scène and illyoon.

Excited About this role

Click the Apply Now to submit your resume!

You are one step closer to be a part of our growing team!