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Service Engineer

Dpstar Holdings Sdn.Bhd


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2-5 Years
4 months ago
410 Viewed
135 Applied

Job Description

Location : Puchong

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.


  • Using various strategies and tools to provide effective solutions to customers concerns.
  • Consider safety and accessibility when placing components. Ensure there's enough space for wiring, and components are well-organized.
  • Use lines or wires to connect the components as per your design and according to electrical codes and standards. Ensure that you create logical and organized connections
  • Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly following up on service requests and providing customer feedback.
  • Monitoring equipment and machinery performance and developing preventative maintenance measures.
  • Conducting quality assurance and safety checks on all equipment.
  • Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
  • Providing recommendations about new features and product improvements.
  • Monitoring inventory and reordering materials when needed.
  • Conducting research and attending workshops to remain abreast of industry developments.
  • Writing reports and presenting findings to Managers and Supervisors on a regular basis.


  • Bachelor's degree in the relevant engineering (Electrical/Electronic/Mechanical/Industrial)
  • Required language (s): Bahasa Malaysia & English
  • Preferable at least 2 years of sales experience, specializing in Engineering
  • Candidate with knowledge in automation industry-related products (instrumentation, sensor etc) will be an added advantage
  • Ability to discuss highly technical concepts with prospective leads
  • Willingness to travel (Must possess own car)

Dpstar Group has been specialising for the past 30 years in 8 core business verticals from end-to-end design, development, manufacturing, system design and engineered solutions.

Our ISO accredited factory is one of Asia's largest in electrical heaters, process heaters, thermocouples, temperature sensors. North America, Europe, and Asia account for our thermal solutions and engineered products

Our 8 business includes an extensive portfolio of products and solutions for our partners and clients:

1. Industrial Electric Heaters, Process Heaters, Heating Elements
- Process Heaters, Fuel Gas, Oil & Gas Heaters, Immersion Heaters, Finned Heater, Band Heaters, Teflon Heaters.
2. Thermocouples (Temperature Sensors)
- Type J,K,E,T,N,B,R,S, PT50, PT100, PT500, PT1000, Thermistor
3. Instrumentation, Sensors, Analysers
- Temperature, Humidity, Pressure, Air flow Flowmeters, Level, Dew Point, Oxygen, and so on
4. Electrical Heat Tracing Solutions
- Dpstar offers complete solutions with design, engineering and installation for the oil and gas, petrochemical, chemicals industry.
5. Process Control & Automation System
- Dpstar provides the most comprehensive PLC, SCADA, MCC, engineering, panel fabrication, site commissioning and process control systems/solutions.
6. Heating, Ventilation, Air Conditioning & Refrigeration (HVAC-R)
- Dpstar offers solutions for measuring temperature, Humidity, Air Pressure, Air Flow, Air Velocity, Liquid Pressure, CO₂ Gas Concentration & Relative Humidity within Air Handling & Ventilation Systems.
7. Drive & Motion Systems
- Dpstar has one of the longest standing partnerships and most established track records with Siemens Malaysia for VSD, Soft Starters, Inverters for the process industry.
8. Pumps & Package Solutions
- Since the 90’s Dpstar has linked its success to a wide range of industrial fields by supplying complete dosing and injection packages throughout the world.


0 Active Jobs
Sales/ Business Development, Sales - Engineering/ Technical/ IT
Electronics Manufacturing, Engineering & Design, Electrical Equipment, Heat Ventilation Air Conditioning (HVAC)
Project Engineer, Asst. Technician, Sales Engineer • Business Development executive • Sales
Junior Level, Mid Level, High Level, Top Management

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