Sharepoint support and operationn
Search Jobs
Search by job, company or skills
Search by job, company or skills
Serve as a subject matter expert for the support of SharePoint and Microsoft Teams including Administration area.
Support daily Incidents and Service Requests for SharePoint Online, Microsoft Teams and other Microsoft 365 services in accordance to set SLA.
Monitor the health, performance, capacity and any other areas related to SharePoint Online, Microsoft Teams and other general Microsoft 365 services.
Ensure relevant operational processes and procedures are documented and maintained for the area of work where not available.
Develop training contents for the SharePoint and Microsoft Teams community based on project needs.
Perform basic analysis and troubleshooting for Power Apps & Power Automation solutions.
Participate in planning and execution of tasks according to business requirements.
Utilize Microsoft SharePoint, Power Platform best practices across on-premise and Public cloud implementations
Communicate and work with Business users from the start to the end of lifecycle (Requirements Gathering, Solution Design, UAT, Deployment, Hypercare and etc.)
HTC Global Services
Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTC’s client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.
Mission:
We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.
Job ID: 152491713
