Solution Consultant-CTAP

Key Responsibilities:

• Lead pre-sales technical engagement with customers to understand their business objectives and technical requirements.
• To develop high quality customised solutions using China Telecom's suite of network connectivity services to fulfil customers requirements.
• Preparation of solution proposals and project writeups to illustrate China Telecom's value proposition.
• Liasing with external (partners, vendors) and internal (Product, HQ and Branches Office of China Telecom) parties to ensure end-to-end technical solution feasibility.
• Support project delivery teams during implementation and provide post-sales consultation to ensure seamless handover and customer satisfaction.
• Continuously review and analyse customers network performance, proactively proposing enhancements and digital modernization opportunities
• To be involve in the whole process of pre-sales to production environment, user requirement study, solution presentation, demonstration, training, on-site support and ensure smooth project implementation.

Requirements:

• Degree or Diploma in Telecommunications, Electrical/ Electronic Engineering, or equivalent with minimum of 3 years of relevant working experience as a presales technical role in the Telecommunication industry
• Industry certifications such as CCNA, CCNP preferred.
• Sound knowledge and understanding in transmission technologies (Submarine Cable Systems, DWDM, OTN) IP routing solutions (Internet, MPLS, SDWAN) and related telecommunications services (Data Centre Hosting, Cloud Connectivity).
• Strong analytical, problem solving, presentation and communication skills.
• Ability to quickly adapt and comprehend ever-changing technologies.
• Effective bilingual of both spoken and written English and Chinese because the candidate needs to communicate efficiently with both English and Chinese-speaking stakeholders regionally.
• Occasional travel may be required (depending on travel restrictions).