Sorting Centre Manager - Shopee Xpress

3 months ago 1 Applied
Job Description

Job Description:

  • Manage the day to day operations within the sorting center using the daily performance report, track record of high performance and team improvement
  • Ensure procedures and regulations are enforced
  • Dispute resolution within and outside the team
  • Lead team briefing, weekly meeting with staff, regular meeting on team performance
  • Continuously improve the Key Performance Indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
  • Improve internal process between the sorting center and the rest of the Operations team, in order to improve Service Level Agreement (SLA)


  • More than 10 years experience in operations, manufacturing, logistics, courier services industry or similar capacity
  • Demonstrated people management experience in an operational environment with your team responsibility
  • Proven analytical skills and operational management skills
  • Attention to detail in Productivity Management
  • Good Verbal and Written communication skills in Local Language and English
  • Proven ability in leading a team in a result-oriented environment
  • Able to commit to rotating shifts, which may include nights and weekends, depending on the agreed schedule with the team
  • Working location : Perak (Lahat), Selangor (Westport), Pahang (Gambang)



Job Source:

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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