LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.
What we want you to do:
- Attend to customer requests and enquiries on product
- sRecommend ideal beauty products (e.g., serums, body lotions, and hair care products) to customers according to their individual preferences through knowledge sharin
- gDemonstrate the proper use of hair care and skin care product
- sAdvise customers on how to care for their hair and ski
- nMaintain good relationships with customers to build customer loyalt
- yPerform basic housekeeping of the work are
- aAssist in retail operations, e.g., stock tak
- eMay be required to be involved in new beauty product launches and related event
sKnowledge & Skills:
- Extensive knowledge of hair care and skin care produc
- tsPossess good communication and interpersonal skills and be a team play
- erPleasant disposition and well-groom
- edEffective communication skills in English and preferably Mandarin to communicate with Mandarin-speaking custome
- rsRetail sales target achieveme
- ntCustomer relationship management - maintain and create new customer profil
- esEnsure inventory management for individual counte
- rsEnsure excellent customer service is provided to customers (e.g., product knowledg
e)Education & Experience
- :Minimum secondary education le
- velEducation in cosmetology or a relevant field is a p
- lusAt least 3 years of experience as a Senior Beauty Advisor or Store Manager in beauty sec
- torStrong leadership and team management ski
- llsExperience in hair care and skin care produ
- ctsExcellent customer service and sales-orien
- tedWilling to commit to retail operational ho
urs
