The Maybank Group Audit (MGA) Strategic Delivery Office Squad supports MGA's effort to uplift audit practices, enhance processes, strengthen digital adoption, and enable a more efficient and value-driven audit function.
The Strategic Delivery Office Squad Member is responsible to contribute hands-on support to executing strategic initiatives, implementing new ways of working, and driving continuous improvement across the audit community.
Job Responsibilities:
- Assist in planning, coordinating, and tracking modernisation initiatives across MGA
- Support process redesign, digital enablement, and workforce uplift activities
- Engage with auditors to understand readiness, pain points, and support needs
- Deliver change activities including communications, training, and feedback loops
- Identify inefficiencies across audit units and recommend improvements
- Support rollout of agile practices and Maybank culture initiatives
- Encourage experimentation, idea-sharing, and localised problem‑solving
- Provide insights that inform long‑term modernisation strategies
- Use AI and digital tools to identify bottlenecks, spot automation opportunities, and enhance productivity
Job Requirements:
- Bachelor's degree in business, management, engineering, IT, or a related field
- Experience contributing to or executing process improvement and transformation projects
- Transformation management / Digital transformation experience (management consulting experience would be advantageous)
- Change management / AI deployment experience (management consulting experience would be advantageous)
- LEAN, PMP, PRINCE2, ICAgile, Prosci (preferred, not mandatory)
- 3–5 years in process improvement, change management, project management, AI adoption and deployment or operations uplift.
- Management consulting experience is a plus
- A friendly, collaborative approach — you're comfortable working with auditors, tech folks, and senior stakeholders alike
- Strong analytical skills and the ability to turn findings into practical recommendations
- Adept at the usage of AI tools such as Copilot, ChatGPT, Gemini etc to solve for problems and solutions development
