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Optimum Solutions (Singapore) Pte Ltd

System Support- Application Support

Optimum Solutions (Singapore) Pte Ltd


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2-7 Years
a month ago
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Job Description

Job Title: System Support(Application Support)
Role Type: Initial 2 Years and Extendable Contract through Optimum Infosolutions KL, Malaysia
Job Location: Wisma Amfirst, Petaling Jaya, Selangor, Malaysia
System Support (SE/AM)
Digital Solutions

Job Responsibilities:
Provide application support to meet the service level agreement thus requiring to track problems and ensure speedy resolution to minimize disruption to business operation.
Liaise with Level 2 and in-house tech team or vendor on CR/ Bug Fix. Able to analyze problem and provide long term solution with short term mitigation plan.
Prepare and coordinate the deployment process. Liaise with users and other departments for smooth deployment.
Support disaster recovering testing and execution to achieve the recovery time objective and recovery point objective.
Follow-up on findings and issues to ensure actions are taken, verified and implemented.

Bachelor Degree in Computer Science / Information Technology, in any related fields.
Minimum 2 years experience in Application Support related functions
Able to work independently and good team player.
Experience with Linux and SQL
Experience with SOA and Web Services (REST/SOAP) will be an added advantage
Has analytical and problem solving capability
Excellent written and verbal communication skills

About Optimum Infosolutions (M) Sdn Bhd:
Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology. Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions. We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups. We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services. Our impressive track record spans two decades of helping businesses drive innovation, deliver disruptive customer experiences, and implement transformational IT projects. Opportunities abound when you work @ Optimum, a World-Class Software Solutions and Service Provider. Please visit our website for more details.



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