Technical Supervisor

About You
. To lead entire service centre's Vehicle Service/Repair team members (Technicians, Air-Cond Technician &Tire Technician) to ensure the achievement of service centre's Service/Repair Intakes, Sales, Productivity and Quality of Vehicle Repair/Service.
. Efficient and quick in resolving all vehicles technical problems with minimum repair cost.
. To coop with the service/repair team and to ensure smooth operations on the service/repair shop floor of service centre.

Your Day to Day

. Observe and perform detailed diagnose/troubleshooting and rectifications of vehicles and work closely with Operation/Service Manager, Technical Manager and all stakeholders.
. Responsible for the overall shop floor activity & productivity.
. To achieve targeted Labor Efficiency and Technician Productivity.
. To organize job distribution in accordance with the skill, competence and availability to maximize service shop capacity and load.
. Responsible for the quality of service and repair work carried out by team members. Ensure job quality, speed and efficiency.
. Planning diagnosis equipment and special tools according to the needs of operation and the recommendation from the Technical Manager.
. Responsible for conducting both in-progress and final quality checks of vehicles.
. Liaison with Consultant and Contractors on service / repair related matters.
. Responsible for the use, maintenance and proper condition of tools and workshop facilities.
. Responsible for safety, good order and tidiness in the workshop and the discipline of staffs under his care
. Implement good 5S Housekeeping of shop floor including all workshop tools and equipment responsible for quick and efficient to assist/resolve difficult technical problems upon detected by technician & assistance and advice to ensure quick problem resolution.
. Provide support to operation on matters related to product and repair technology with information, advice and practical assistance

You Know How

. Independent, Committed, Dynamic, Integrity
. Exposure in After Sales / Service Centre mechanical skills
. Leadership skills
. Problem solving skills.