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Territory Services Manager

Red Hat


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5-10 Years
2 months ago
259 Viewed
6 Applied

Job Description

The Red Hat Global Professional Services team is looking for a Territory Services Manager to join us in Malaysia In this role, you will participate in strategic account planning sessions, territory reviews, and deal-specific account calls to identify how Red Hat can increase large transformation based solutions wins and help customers achieve their business and technology transformation objectives. You'll need a good foundation of technical knowledge, understanding of and ability to articulate enterprise transformation and solutions, with expertise in project and scope management. As a Territory Services Manager, you will create forecasts and plans for your region's consulting sales in close collaboration with the services and sales management in the territory or region. Youll develop a Consulting Services business pipeline for large, transformational based solution deals and jointly manage sales cycles to closure in collaboration with sales and presales. Youll seek out new opportunities with existing customers to land, guide adoption, and expand Red Hat solutions and services in these accounts.

Primary Job Responsibilities

  • Manage and construct technology and services sales, coordinate services team responses, and create proposals for customers
  • Work closely with the account managers, solutions architects, consulting and service delivery managers, and global system integrator (GSI) and system integrator (SI) partners to maximize project value
  • Engage enterprise leaders (CxO) to understand business problems and priorities
  • Articulate Red Hat capability, experience, and offerings to support enterprise transformation
  • Provide expertise and vision and a point of view to inspire enterprise strategy
  • Conduct or coordinate discovery sessions working with presales architects and consultants as needed
  • Construct technology journey and high level project approach
  • Negotiate rates, project costs, terms, and statements of work in collaboration with the regional services manager or service delivery managers
  • Provide sales booking forecasts
  • Ensure that appropriate delivery resources are involved in validating scope of engagements with your local services delivery manager
  • Participate in account strategy sessions for target services accounts
  • Meet or exceed assigned targets including sales, revenue, and margin

Required Skills

  • Thorough experience selling strategies and developing proposals, contracts, close plans, and statements of work for professional services
  • Experience in enterprise customer-facing position as a professional services architect, enterprise architect, or consultant or in a related sales position
  • Excellent cross-functional communication skills, and consultative selling skills
  • Industry transformation vision and the ability to explain technical topics
  • Familiarity with enterprise architecture, cloud technologies, application development, and infrastructure
  • Experience in agile methodologies
  • Established sustainable network of customer relationships
  • Excellent written and verbal communication skills in English
  • 10-12 years enterprise technology solutions sales experience with 4-5 years in a senior level role selling to CxO level

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [Confidential Information]. General inquiries, such as those regarding the status of a job application, will not receive a reply.


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