Unit Head, Solution & Architecture

The role is responsible for leading the design and delivery of technology solutions within Cards IT that align with the organization's enterprise architecture strategy and standards. It ensures that all solutions are robust, scalable, secure, and cost-effective, while meeting business requirements and supporting digital transformation initiatives. In addition, the role drives the successful delivery of core projects where necessary, providing technical leadership and oversight to ensure timely, high-quality outcomes. The position also guides solution architects, promotes architectural compliance, and collaborates with stakeholders to deliver innovative and sustainable IT solutions within the defined enterprise architecture framework.

Strong knowledge of card systems and transaction flows, with expertise in operations, processing, reconciliation, connectivity, and certification, plus experience across retail banking and core systems such as loans, LOS, ATMs, and core banking platforms.

Experience with core banking and card system integrations, including third-party service providers and payment networks.

Strong ability to translate complex business requirements into clear, comprehensive solution designs and functional specifications, ensuring alignment with enterprise architecture standards and Cards domain needs.

Strong stakeholder management skills across business, technology, vendors, and operations. 

Experience in leading solutions across cards and financial services, including issuing, authorization, settlement, lifecycle, disputes, tokenization, fraud controls, as well as retail banking systems such as loans, LOS, ATMs, and core banking.

Running Architecture Review Boards/design gates; enforcing standards across multiple squads.

Deep experience with API-led integration (REST/GraphQL), event-driven patterns (Kafka/RabbitMQ), microservices, service mesh, container orchestration (Kubernetes/OpenShift).

Performance engineering (TPS/latency tuning), resilience patterns (circuit breakers, retries), HA/DR design with RTO/RPO targets.

Observability (logs/metrics/traces), capacity planning, and SRE/operability considerations.