Virtual Sales Development Representative
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Job Summary
As a Business Development Representative, you will execute daily outbound phone calls/emails, contact decision makers(C-Level), build quick rapport, and assess needs. In addition, the BDR needs to also execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating our client's products, lead and contribute to team projects to develop and refine our sales process to achieve or exceed monthly sales quota
Product/service sales, upsell (inbound and outbound)
- Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, and assess needs
- Qualify opportunities and handle objections
- Conduct C-level conversations with senior executives in prospective accounts
- Explain our products/solutions and value proposition to businesses of different verticals and s and explain how they address client needs
- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating our products
- Collaborate closely with client to create a territory plan-of-attack, including target companies, target prospects, and messaging/talk-tracks.
- Lead and contribute to team projects to develop and refine our sales process
- Develop and codify best practices and sales workflows for interactions with prospects
- Achieve or exceed monthly sales quota
- Research and build new and existing accounts (i.e. adding contacts, sending regular emails, coordinating strategic discovery meetings)
- 1-2 years of experience in Cloud based IT sales
- Tech savvy is a must!
- Any business sales, or technical degree is a plus!
- Experience in consultative solution selling in B2B environment for technology products
- Outgoing and confident in inbound/outbound phone sales with a great phone manner
- Strong experience speaking with C-level Enterprise clients
- Thrive in a fast-paced, high-growth, rapidly changing environment
- History of quota over-achievement
- Knowledge of CRM system
- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
- Proven success in generating leads and experience cold calling and presenting sales pitches
- Organized and has pipeline management, time management skills and prioritization skills
- Business Professional in English
- 14 days of annual leave
- 14 days of sick leave
- 60 days of hospitalization leave
- SOCSO contribution
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Company Overview (Webhelp)
At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established.
Through evolution and acquisition, today Webhelp is a 100,000+ people-strong global leader in business process outsourcing (BPO). We continue to specialize in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company.
Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimization, people are empowered and encouraged to push the boundaries.
Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
