Overview

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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Within that space, Microsoft's?Cloud Operations?& Innovation (CO+I)?team is the engine that powers our cloud services.?Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers.?Our foundation is built upon and managed by a team of subject matter experts, who work tirelessly to support digital services for more than one billion customers and twenty million businesses in over ninety countries worldwide.

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With environmental sustainability and optimization at the forefront of our datacenter design and operations, and the overarching Microsoft mission to empower every person and every organization on the planet to achieve more, we have ambitious plans to grow and evolve as we meet the ever-changing and ever-increasing business demands that position Microsoft as a world-class provider. Underpinning these business imperatives, our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

To help us achieve our objectives, growth, and transformation, CO+I is looking for an experienced Sr. Business Program Manager who can lead complex engagements across key datacenter suppliers, collaborating across business and engineering stakeholders to drive strategic partnership development, focused on a set of complex, bi-lateral engagements in the APAC region.

The successful candidate will be a self-starter who thrives in ambiguity, with strong attention to detail, has an ability to work in a fast-paced, ever-changing environment to drive 360-partnership engagements. You will lead multiple large-scale engagements to improve mutual partnerships with suppliers, balancing technical leadership and business judgement. In this role, you'll apply an analytical mindset and take a key role in driving strategies and workstreams to deliver stronger outcomes for both Microsoft, our suppliers, and customers. You'll balance multiple internal and external stakeholders, driving your vision into holistic plans as well driving execution across teams. This role requires a keen sense for stakeholder management, strategic thinking, detailed project management and strong business acumen.

Responsibilities

Work with team leaders on key programs and strategic initiatives to develop clarity on engagement scope and deliverables. Establish a results-oriented, metrics-driven programmatic approach to deliver strategic initiatives.

Act as a subject matter expert, driving assessments in collaboration with other teams, conducting competitive analyses, financial modeling and examining customer and technology-related industry trends, as well as industry-specific requirements/regulations and opportunities.
Define best practices for business cases that drive long-term, integrated, cross-business solutions and roadmaps that improve business performance and mitigate risk, while driving innovation and collaboration with key suppliers to enable growth and scale.
Determine and lead large scale process improvements to quickly scope insights. Ensure alignment between the customer, the market, internal stakeholders, senior leadership, and the goals and strategy of Microsoft.
Drive simplification and automation to evolve processes, services, and solutions, to increase agility and efficiencies and lower costs.
Lead the tracking, coordination, and communication of end-to-end project schedules and plans. Establish and monitor processes, while driving accountability with stakeholders to follow the established schedule and processes.
Demonstrates flexibility working with a global team, including a small core team based in Redmond, WA (USA).

Qualifications

Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement

OR equivalent experience.

Other Requirements

The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional Or Preferred Qualifications

6+ years experience in technical program management.

6+ years experience managing cross-functional and/or cross-team projects.

6 years of supplier or customer-facing experience. Experience working within a business development organization is a plus.

Experience exploring investment options and present risk and opportunities.
Ability to operate with a sense of urgency, and turn in quality work quickly, under time constraints.
Consistent attention to detail.
Flexibility with a willingness and desire to go above and beyond what is required.
Proficiency in use of process improvement methodology (ex. Lean, Six Simga, and DMAIC-Define, Measure, Analyze, Improve, and Control).
Experience in successfully working with both technical and business subject matter experts across multiple organizational levels.
Proven ability to define customer-focused scenarios, author business cases and track value realization, and drive keen insights and identify opportunities to develop solutions.
Previous experience in data analytics/modeling and datacenter infrastructure management.
High proficiency in verbal and written communication, ability to interact with diverse groups across multiple organizational levels
Creative problem-solving & analytical skills to drive keen insights and understand root causes combined with a sense of urgency to develop solutions
Experience in delivering strategy and transformational programs.
Demonstrated ability to lead and influence senior level cross functional teams

#COICareers

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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