Location: Kuala Lumpur, Malaysia

Role: Frontend Developer

Department: Frontend Department

Mode: Full-time role

About Respond.io

Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honoured with the SME100 Award, underscoring our rapid growth and innovative solutions. Operating in 127 countries and dominating key markets in LATAM, EMEA, and APAC, we serve an impressive roster of industry-leading clients.

Our workforce is a testament to our global reach, with remote workforce and employees from all around the world, contributing to our diverse and inclusive culture. At Respond.io, we are not just a platformwe are a movement, pushing the boundaries of customer communication for tech-savvy organizations worldwide. Join us, and be part of a team that is shaping the future of business messaging!

Our Culture

At respond.io, we move fast, work smart, and always keep our customers at the heart of what we do. Here's what we stand for:

Solve Customer Problems: Every effort must solve real customer pain points. No guessworkjust real feedback and clear value!
The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerfulit gets us moving fast.
100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can waitclear goals come first.
Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
Own It and Support Each Other: We step up, help out, and drive outcomestogether.
Build Human Connections: Work is better when we trust, care, and celebrate wins together. We're a team!

Role Description

At Respond.io, Frontend Developers are pivotal to our company's success. We are seeking a detailed-oriented individual that is ready to be part of our Frontend Department and is committed to contributing to the development of our web application. As our Frontend Developer, your role will focus on code development, automation, and testing to deliver functional, secure and user-friendly web applications while working closely with our Backend Department.

Responsibilities

Determine the structure and design of platform modules and REST APIs
Implement product features in collaboration with the Backend Department
Automate building and testing of code
Ensure the web design is optimized for multiple devices
Develop and maintain reusable and efficient frontend components and libraries
Optimize web applications for increased speed and scalability
Strike a balance between functional and aesthetic design
Maintain brand consistency throughout the design
Conduct code reviews to ensure code quality, consistency, and performance
Troubleshoot and debug frontend issues, ensuring smooth and optimal user experience
Provide coaching and technical mentoring to junior developers

Qualifications

Degree holder in Computer Science/Software Engineering or equivalent
As we are hiring multiple head counts, we are looking for 2+ years of relevant software experience for our Developer
Proven track record in software development and/or testing
Experience in Vue.js is a must-have requirement.
Firm grasp of JavaScript (ES6+) and TypeScript, Node.js with Express/Hono
Familiarity with the Vuetify framework, Tailwind CSS as well as Vitest and/or Jest
Experience with Design Systems is plus
Good understanding of Vite/Rollup/Webpack
Experience with Static Site Generators (SSG), particularly Astro.js, along with a strong grasp of SEO/AIO principles will be seen as a beneficial addition
Self-starter with the ability to work independently and perform well under pressure
Strong analytical and technical troubleshooting skills to isolate problem/defect areas
Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing
Nimble and agile team player with the ability to thrive in a fast-paced startup environment
Candidates having GitHub profile link in their resumes would be preferred.

Here's what's in for you

You will be part of a culture that is built on trust, respect, and collaboration, where everyone is valued and feels like they belong
You will join a diverse team of people from all over the world who are passionate about serving our global customers.
You will grow more here than you would anywhere else, that is a promise.
Pizza parties, birthday cakes, social events (Laser tag, go-cart, paintball), you'll always be looking forward to it!
Beer O'Clock on Fridays Naah, we have it every day!
Are you a PlayStation fan It gets fun when you get to beat your colleague on a FIFA game at the office!
You'll get to experience a very competitive compensation.
You'll be covered exclusively on one of the highest medical and dental insurance especially for you.
Unlimited snacks in our specially dedicated snack room. Oreos, KitKats, Gummy Bears, Chips, Biscuits, Nuts, Snickers ... you name it, we have it.
Flexible working environment

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