Job Summary

Data Quality (DQ) Analysts are responsible for ensuring the overall health of the data ecosystem and the quality of data within it. Through their in-depth understanding of the data and requirements of downstream consumers, they define (and constantly refine) data quality controls and reports. DQ Analysts track and manage DQ issues and work to prevent them from impacting day to day activities more than necessary. They will work closely with:

FCC Data Managers, who define the team's business requirements, objectives, strategy and priorities
FCC Data Analysts, who help to define solutions to DQ issues if they arise due to internal logic limitations
FCC Data Engineers, who design and implement the required data quality controls
Downstream Process Owners, who must be aware of and understand any data quality issues
Upstream data teams, who may need to take remedial action to solve data quality issues within their datasets / processes

DQ Analysts review the output of controls on a day-to-day basis and must respond quickly and appropriately to any issues that arise. Having identified an issue, they will engage the necessary stakeholders to manage the impact and define a path to resolution. DQ Analysts should have a careful attention to detail but also be able to think strategically about the impact of any failures and make recommendations about the best course of action.

Key Responsibilities

Strategy

Data Quality (DQ) Analysts will be responsible to support FCSO data strategy & vision.

Business

Data Quality (DQ) Analysts are responsible for ensuring the overall health of the data ecosystem and the quality of data per bank's data quality management standard within FCSO processes defined in enterprise operation risk platform.

Responsibilities For FCC Data Quality Senior Manager

Day-to-day oversight of Data Quality controls, managing any issues in a timely and thorough manner
Identify the root cause of data quality errors and make recommendations for long-term solutions, after working with support teams to make tactical resolutions
Determine the business impact for any data quality issues and ensure these are well communicated downstream
Define control requirements and constantly seek to enhance these
Identify patterns in data quality issues and look for opportunities to address these strategically
Independently analyze, query and manipulate data to uncover unknown or hidden issues missed by pre-defined controls

Qualifications For Data Quality Senior Manager

Experience in managing sophisticated and stringent data quality control processes, including managing of DQ dashboards and handling remediation tasks
Competence with data profiling tools and methodologies (SQL at a minimum), with a preference for dedicated and sophisticated exploratory data analysis tools such as Dataiku, Tableau &Python.
Good understanding of data models and the ability to navigate across multiple layers of transformation to understand the root cause of DQ issues.
Good functional understating of critical data elements defined for Transaction monitoring/Name Screening/Trade Finance Operations.

People & Talent

Experience in managing and leading sophisticated and stringent data quality control processes, including managing of DQ dashboards and handling remediation tasks
Competence with data profiling tools and methodologies (SQL at a minimum), with a preference for dedicated and sophisticated tools such as Paxata or Tableau
Good understanding of data models and the ability to navigate across multiple layers of transformation to understand the root cause of DQ issues
Experience of performing root cause analysis on internal data and processes to answer specific business questions and identify opportunities for improvement
Strong technical communication skills such that both technical and non-technical can quickly and easily understand the nature of errors

Risk Management

Data Quality (DQ) Analysts are responsible to identify, assess, monitor and mitigate DQ risks arising due to poor data quality for all FCSO processes.

Governance

Data Quality (DQ) Analysts are responsible to provide all necessary support to FCSO data governance team.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

FCSO business process owners/ DQ Risk Framework Owners/ Risk Owners, Process Technology, Audit and Assurance Teams

Other Responsibilities

Embed Here for good and Group's brand and values in [Risk Management]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

Qualifications

Degree or above in Information Technology, Computer Science or equivalent
Excellent verbal and written communications skills
Good knowledge of release process and control procedures.
Strong experience in dealing with geographically diverse teams globally

Skills And Experience

Data Analytics
SQL
Stakeholder Communication
Knowledge on Trade and Security Service AML
DQMS and DQMF

Competencies

Action Oriented

Collaborates

Customer Focus

Gives Clarity & Guidance

Manages Ambiguity

Develops Talent

Drives Vision & Purpose

Nimble Learning

Decision Quality

Courage

Instills Trust

Strategic Mindset

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

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