Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

Awarded For
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Bronze Winner in Cross-Generational Workforce Engagement (2024)
Gold Winner for Excellence in Workplace Culture (2021)
Comprehensive medical, dental, optical and insurance benefits
Flexi working hours arrangements
Staff Line & Device Subsidy
Smart Casual Attire
Child Parental Care Leave
Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
Special employee discounts for selected F&B Brands

Job Responsibilities

Business & Solution Support

Collaborate with Product Owners/Managers to understand business requirements and translate them into technical and functional specifications.
Support in designing and implementing business solutions under the guidance of senior team members.
Participate in requirement analysis, impact assessments, and functional testing activities.

Technical & System Analysis

Perform system analysis to identify process gaps, root causes, and improvement opportunities.
Support system configuration, integration, and testing efforts across different modules.
Maintain and update technical documentation for assigned systems or CRs.

Solution Development & Automation (Hands-On)

Develop and deploy automation workflows using Power Automate (Cloud & Desktop) to streamline operational and business processes.
Design and build applications using PowerApps, integrating data sources such as SharePoint, Excel, and Dataverse.
Configure and maintain JIRA automation rules, workflows, dashboards, and forms to improve team productivity and tracking accuracy.
Support integration between systems through APIs or connectors within the Microsoft Power Platform environment.
Conduct unit testing, troubleshoot issues, and ensure technical deliverables meet quality standards.

Data & Reporting

Build and maintain reports and dashboards using Power BI to support data-driven decision-making.
Assist in data preparation, transformation, and visualization activities to provide business insights.

Vendor & Stakeholder Coordination

Coordinate with vendors on CR/project progress, testing, and deployment schedules.
Track and report delivery status to stakeholders, highlighting risks and dependencies.
Support in evaluating vendor solutions and verifying compliance with business and technical requirements.

Project & Budget Administration

Support in annual operating plan (AOP) tracking, CR budgeting, and project pipeline reporting.
Support project documentation, scheduling, and governance processes.
Continuous Learning & Improvement
Develop working knowledge in core business systems such as CRM, Billing, and Digital Platforms.
Stay updated on emerging technologies, especially in Microsoft Power Platform and automation tools, to propose improvement ideas.
Contribute to process improvement initiatives and share best practices within the team.

About You

Bachelor's Degree in Computer Science, Information Technology, Telecommunications, or related discipline.
CGPA above 3.0
3–5 years of relevant experience in IT solutioning, automation, or systems development, preferably within the telecommunications or digital solutions domain.

Preferred Skills & Experience

Power Platform Development:
Hands-on experience with Power Automate (Cloud/Desktop), PowerApps, and basic Power BI reporting.
Ability to design, test, and deploy automation workflows and low-code applications.
JIRA Administration:
Experience in configuring workflows, automation rules, dashboards, and custom issue types in JIRA.
Familiarity with JIRA integration and reporting.
System & Application Knowledge:
Exposure to CRM, billing, or eCommerce systems and understanding of system integration concepts.
Programming & Scripting:
Medium proficiency in scripting or programming (e.g., Python, JavaScript, or SQL).
Data & BI:
Familiar with data visualization and transformation using Power BI or similar tools.
Vendor & Project Support:
Experience supporting vendor deliverables, project tracking, and documentation.

What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Specialist, Data Analyst & Automation