Responsibilities

Conductor of the transformation programme, ensuring alignment, integration, and disciplined execution across all transformation areas.
Design and continuously refine the transformation operating model to maximise programme effectiveness and impact.
Lead governance and control by building robust frameworks for programme steering, risk management, and outcome tracking
Act as the financial controller for the transformation programme budget, ensuring efficient use of funds and maximising ROI.
Serve as the Transformation Secretariat, capturing narratives and insights from the Steering Committee as the single source of truth in ensuring continuous progress.
Develop and maintain dashboards, reporting, and analytics, turning data into actionable insights for decision-making.
Partner with business and stakeholders to drive and consolidate the transformation metrics, ensuring consistency and accountability across the Group
Champion benefits realisation, ensuring transformation outcomes are embedded into the business and deliver long-term value.
Foster best-in-class PMO practices, including change control, dependency management, risk and issue escalation, knowledge capture, and continuous improvement.
Drive agility and adaptability, ensuring the transformation remains responsive to changing business priorities.
Build strong relationships with senior leaders and stakeholders, acting as a trusted partner to guide and sustain the transformation journey.
Coordinate and drive key transformation initiatives and special projects requiring Transformation Office oversight

Requirement

Senior-level experience in enterprise transformation, programme management, or strategic PMO leadership, ideally in a complex, regulated, and multi-geography organisation.
Proven expertise in designing and running governance models, including risk, control, and performance oversight at senior management level.
Financial acumen with a track record in budget planning, cost optimisation, and ROI management in large-scale programmes.
Demonstrated ability to track and realise business benefits, ensuring transformation outcomes are measurable, sustainable, and value-creating.
Solid grounding in PMO best practices such as dependency management, risk and issue governance, resource planning, benefits tracking, and executive reporting.
Experience in stakeholder and senior leadership management, with the ability to influence at the highest levels.
Prior experience overseeing secretariat functions and transformation committees is highly advantageous.
Understanding of the financial services industry and practice is an added advantage

Head, Transformation PMO, Group Transformation Office, Group Strategy & Innovation