Responsibilities

• Project Initiation

o Support and defining the initial project scope

• Planning & Analyze

o Review Business case provided by the Business architect to define the high-level requirements. This will lead to the project scope

o Conduct workshops to identify and confirm user requirement

o Document user requirements for the application

o Assess gaps between software capabilities and user requirements. Identify resolutions for the gaps identified

o Develop a Business Requirement document (BRD)

• Design

o Develop Functional Design Specifications (FDS)

o Finalize and sign-off the FDS

o Conduct design review sessions with delivery team

o Define the framework for any module which require to have generic framework/solution across application

• Build

o Assist in translating requirements into test conditions and expected results for product, performance and user acceptance testing

o Conduct FSD walkthrough to technical teams

o Conduct Business Review session to show pre-final design to users

• Test

o Provide support to testers to ensure all defined business needs and functionality requirements have been met

• Deploy

o Support Deployment team in possible issue relating to project scope

• Change Management & Training

o Contribute to the Change Risk Assessments associated with system adoption & usage

o Participate in the development of Processes, Business Rules, User Policies, User

Manual and Procedures

o Support Change Management team in CMT process

• Support (Post Production)

o Provide support to ensure all defined business needs and functionality requirements have been met during warranty period

Desired Skills/Experience

• Must have background experience in one of more the following areas (Capital Markets,Retail/Commercial Banking, eBanking/Electronic Payments, Risk, Compliance, or Capital Markets, Life Insurance)

• Fluent in English, Mandarin or Cantonese speaking candidates is mandatory

• Solid Business Analyst experience in daily Business Analyst tasks including but not limited to Business Requirement Document, Functional Specification Document, Gap Analysis and Prioritization of Work Documents creation

Microsoft Dynamics 365 Sales Manager

Customer Service Representative

Business Analyst - Non IT (Banking)

Audiology