JOB PURPOSE

The Library Assistant in the Lending Services Unit will provide lending services to staff and students of the Library. It is part of a team that ensures library materials are made available to users and delivered in a timely manner.

AREAS OF RESPONSIBILITIES

Provide loans/reserve/multimedia services to students and staff

Provide loans and reserve multimedia collection service, including dealing with loan/reserve enquiries
Perform counter and charging duties at the Lending Services Counter (offline charging and discharging)
Educate and assists users to familiarise with the Self Loan Machine and Book Drop (BookReturns)
Prepare items to be placed on Reserve
Ensure Reserve and Multimedia Collection are tidy and neat
Prepare Lending services activity reports and maintain statistics as required
Ensure Library rules and regulations are properly adhered to by Library users
Ensure safe and conducive atmosphere in the Library

Assist with the accessibility and maintenance of Library collections

Undertake re-shelving of Library materials and maintain bookshelves in good operating order by conducting regular shelf-reading
Undertake the updating of catalogue holdings information for materials removed from the collection, unwanted or lost
Identify damaged and worn reading material for replacement, weeding or binding and serials binding
Monitor return items at the Book Drop Bin to identify inactive items and to change the status accordingly
Maintain the quality and durability of Multimedia Collection

Assist with administrative duties

Ensure lost and found items are properly maintained.
Process, acknowledge and display appropriate gift items
Ensure updated library brochures are displayed properly
Ensure library notices and information displayed are updated timely
Assist with lending services related administrative duties

Assist with acquisition and cataloguing processes

Assist with processing and performing quality check on new library materials
Assist with cataloguing of new library materials

Assist with campus events

Assist in preparation of brochures for Open Day / Orientation Day
Assist with tour of library for new students during Open Day / Orientation Day

Other Duties

Participate in meetings and discussion within Library and departments in Taylor's
Contribute suggestions for improvements to work progress
Contribute ideas to the future directions and strategies of the Library through participation in discussion and workshops
Undertake shift work (night duty, Saturday, Sunday, public holidays and) as and when required

KEY COMPETENCIES(KNOWLEDGE, SKILLS & ABILITIES)

Knowledge in international cataloguing and classification standards (e.g. AAC2R, DDC, LC Subject Headings, MARC21)
Knowledge in using Library system
IT Skills : Microsoft Office software (MS Word and MS Excel, MS Access and MS Powerpoint)
Demonstrated ability to work in a team environment to effect change
Sound Organisational and time management skills
Well developed communication and interpersonal skills, together with a capacity to deliver a quality client service
Proven capacity to effectively liaise and negotiate with a range of users

COMPENTENCIES (BEHAVIOURAL)

Library technical skills
Communication skills
Managing relationship
Planning & organising skills
Problem solving skills
Results and achievement focus

JOB SPECIFICATIONS

Minimum Qualification

STPM/Diploma/University degree in related disciplines, and recognized in librarianship with experience in providing either loans, cataloguing, acquisitions or serials acquisition in the University Library.

Related Experience

Minimum one (1) year of working with good knowledge and some experience with Lending Services, preferably with in an academic library. The company reserves the rights to amend or include additional details towards your job description at any point of time in any form of communication.