At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

Supports the Site Security Leader in managing comprehensive security operations at Western Digital facilities. This role serves as the primary liaison with outsourced security service providers, managing vendor performance, compliance, and daily operations. Key responsibilities include conducting security risk assessments, developing security procedures and SOPs, managing vendor contracts and budgets, monitoring security systems functionality, delivering training programs, and coordinating security projects and VIP visits. The position ensures operational excellence through KPI analysis, headcount management, procurement processes, and compliance with global security standards (CTPAT, RBA, AEO, IMS). The role provides technical support for physical security systems and may involve regional coordination with APAC security teams, including site visits when required.

Roles / Responsibilities

Assist Site Security Leader in managing overall security operation issues.
Provide physical and system operations technical supports to Site Security Leader.
Perform Security Risk and Vulnerability Assessment on a periodic basis.
Communicate and liaise with Outsource Security Service Provider of day-to-day tasks and any instructions from management.
Assist in creating site security procedures and S.O.P (Work Instructions).
Ensure outsource service provider is properly briefed of any changes in security procedures.
Follow-up with Security Service Provider on the KPI reports which they need to submit and update as per security requirement. Analyze their service performance.
Update Outsource Security Vendor KPI to the Site Security leader.
Follow-up on security headcount supply with the outsource service provider to meet daily headcount operations requirements.
Verify and validate outsource service provider's actual daily headcount supplied against the headcount's requirement.
Estimate and Raise PR for forecasted following month billing amount. (Raise Blanket PO Request).
Buy off the report for outsource security service provider claim upon finalized claim amount and received invoice.
Follow up with Finance dept. for payment release if overdue.
Conduct New Hire Orientation training for Employees, Vendors and Contractors.
Attend meeting with Western Digital staff on any rising issues and provide the necessary support.
Follow up closely with the vendors/contractors on any security projects to ensure it follows schedule and completes successfully on time.
Coordinate any VIP visit or any special visit.
Conduct final level interview for new hire from outsource security service provider.
Conduct investigation as when required to assist security operations team.
Conduct training to in-house guards and outsource Security Service Provider by using current SOPs.
Participate in CTPAT, RBA, AEO, IMS and other pertinent audits.
Monitor and ensure security systems are fully operational (i.e CAS, Door alarms, CCTVs, boom gates, turnstiles, etc.)
Report and provide technical support to fix any site security equipment issues immediately.
Provide technical support and coordinate with any Western Digital security personnel in APAC region if required. This may include visits to the affected sites.

Qualifications

REQUIRED:

Diploma/Degree in any field.
Possess technical knowledge in security systems (CAS, CCTV, Visitor Management System, Turnstiles, etc).
Strong knowledge in Physical Security Operations.
Computer-literate.

PREFERRED:

Possess some knowledge in Lenel and Milestones applications.
Good Communication in both English and Malay languages
Critical Thinker
Experienced in managing projects.

SKILLS

Good Writing Report
Investigation
Teamwork & Coordination
Auditing.

Additional Information

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [HIDDEN TEXT] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [HIDDEN TEXT].

Security Analyst 2